CPG - Admin / Compliance Intake Specialist (WFH, AM Shift)

Job Description

This is a remote position.

JOB TITLE : Administrative Compliance, Audit and Intake Officer

Industry : NDIS

Employment type : Part time to start; 25 hours per week.

Rate : 8AUD / hour

The Compliance, Audit, and Staff / Client Intake Officer is responsible for ensuring that the company adheres to all NDIS regulations and standards including Module 2A. This role involves conducting internal audits, managing compliance processes, and overseeing the intake process for new clients / participants and Disability Support Workers. The officer will work closely with various teams to maintain high compliance standards and streamline the client intake procedure.

Responsibilities :

• Monitor and ensure compliance with all relevant NDIS standards, guidelines, and regulations.
• Develop and implement compliance policies and procedures.
• Provide training and support to staff on compliance matters.
• Conduct regular reviews and updates of compliance documentation.
• Plan and conduct internal audits to assess compliance with NDIS requirements.
• Identify areas of non-compliance and work with relevant teams to develop corrective actions.
• Prepare detailed audit reports and present findings to senior management.
• Follow up on audit recommendations to ensure implementation and effectiveness.
• Oversee the client and Support Worker data intake process, ensuring it is efficient and client-focused and that work plans are developed and in place for others to follow in the future.
• Conduct initial assessments and gather necessary documentation from new clients and Support Workers.
• Collaborate with service delivery teams to ensure smooth onboarding of clients and workers.
• Maintain accurate and up-to-date client records in compliance with NDIS guidelines.
• Address any intake-related issues and provide solutions to improve the process.

Requirements :

Requirements

Admin, Compliance, NDIS, ShiftCare, Healthcare