After-Hours Healthcare Staffing Coordinator

Job Description

This is a remote position.

Schedule : 3 : 00 PM – 12 : 00 AM Australian Eastern Time (NSW) — with potential extension to 5 : 00 AM – 1 : 30 AM

Total Weekly Hours : 40 Hours

Join a rapidly growing healthcare recruitment agency that supports hundreds of hospitals and aged care facilities across Australia. Strengthened by a recent acquisition, the company is well-positioned to continue its expansion and plays a vital role in keeping healthcare facilities fully staffed and running smoothly.

This after-hours role is essential to healthcare operations. You will be the key connection between facilities with urgent staffing needs and a network of nurses and care workers ready to step in. In this fast-paced environment, you’ll make quick decisions that directly support patient care and ensure healthcare operations remain uninterrupted.

Responsibilities

Respond promptly to urgent calls and emails from hospitals and aged care facilities.

Match registered nurses and personal care workers to open shifts quickly.

Communicate confidently with facility managers, providing updates on coverage.

Navigate multiple client systems and internal CRM / ATS platforms with precision.

Coordinate with onshore account managers and maintain clear communication with nursing staff.

Monitor staff schedules and rosters for hundreds of facilities.

Handle inquiries and redirect communications as needed.

Maintain accuracy while working across multiple systems simultaneously.

Ensure reliable coverage during critical after-hours periods.

Requirements

1–3 years of experience in coordination, customer service, or similar client-facing roles.

Strong communication skills and confidence in speaking with healthcare professionals.

Ability to stay calm and assertive under pressure and urgent situations.

Excellent attention to detail and organizational skills.

Proven reliability and strong work ethic.

Comfortable using multiple software systems simultaneously.

Ability to work independently during after-hours shifts with minimal supervision.

Strong prioritization skills and ability to thrive in fast-paced environments.

Willingness to work evenings and weekends as part of a near 24 / 7 operations team.

Independent Contractor Perks

HMO coverage available for eligible locations

Permanent work-from-home arrangement

Immediate hiring

ZR_27340_JOB

Requirements

1–3 years of experience in coordination, customer service, or similar client-facing roles. Strong communication skills and confidence in speaking with healthcare professionals. Ability to stay calm and assertive under pressure and urgent situations. Excellent attention to detail and organizational skills. Proven reliability and strong work ethic. Comfortable using multiple software systems simultaneously. Ability to work independently during after-hours shifts with minimal supervision. Strong prioritization skills and ability to thrive in fast-paced environments. Willingness to work evenings and weekends as part of a near 24 / 7 operations team.