Scheduling Coordinator (WFH)

Scheduling Coordinator role is responsible for coordinating caregiver schedules, ensuring timely service delivery, and maintaining strong communication with both clients and staff. The ideal candidate is detail-oriented, thrives in a fast-paced environment, and is passionate about supporting quality care in the home.

Key Responsibilities

• Coordinate daily and weekly schedules for caregivers based on client needs, staff availability, and geographic location. Communicate schedule assignments and changes to caregivers and clients in a timely and professional manner.
• Respond promptly to last-minute callouts or changes, ensuring coverage and continuity of care.
• Maintain accurate records in the scheduling system and update client and caregiver profiles as needed.
• Collaborate with the recruitment and HR teams to ensure adequate staffing levels.
• Provide excellent customer service to clients and families, addressing scheduling concerns and inquiries.
• Monitor caregiver attendance and punctuality and report any issues to management.
• Assist with onboarding new caregivers by scheduling orientations and initial shifts.

Requirements

Schedule Monday, Tuesday, Wednesday and Friday 10PM-8AM PST Saturday, Sunday 3-30AM-8AM PST, Thursday OFF

Mon, Tue, Wed, Fri → 1 PM – 11 AM (next day) (10 hrs) PHT

Sat & Sun 6-30 PM – 11 PM (4.5 hrs) PHT

Thursday OFF