Job Title
Director of Operations – Content Studio (White Plains House)
Reports to
CEO
Works Closely With
Producer / Director, DP / Lighting Lead, Creative Assurance Lead, Studio Production Coordinator, Director of Operations (Office), AI Systems Lead
Location
White Plains Creator House – On-site full time
Employment Type
Full-time (Leadership Role / Permanent)
Role Purpose
The Director of Operations – Content Studio is the on-site commander of the White Plains Creator House. This person ensures the daily filming, production, logistics, and creative output of the house run at professional studio precision — on time, on brand, and without chaos. They manage all on-site staff (production, camera, set, kitchen, and housekeeping) and coordinate across departments to keep schedules, quality, and morale at elite standards. They are both operational director and producer’s enabler, balancing speed with structure and maintaining creative flow without burnout or disorder.
Key Responsibilities
Daily Studio Operations & Workflow Management
- Run the daily production schedule — ensure shoots start and finish on time across all
- Coordinate Producer / Director, DP, and Editors for synchronized workflow
- Oversee all support staff : Studio Coordinator, Production Assistant, Housekeepers, and
- Maintain calm, professional communication flow during active filming days
- Identify and resolve on-site bottlenecks immediately (equipment, talent, timing, set
Scheduling & Resource Allocation
Build and maintain the Master Filming Calendar — shoot rotations, editing timelines, andAllocate manpower efficiently (camera crew, lighting, housekeeping) per shootApprove set bookings and coordinate with Recruiting Manager (Katherine) for new talent audition slotsAnticipate scheduling conflicts and resolve them before they impact productionFacility & Equipment Oversight
Maintain all filming zones, equipment, and common areas at professional studio standardsOversee maintenance of cameras, lighting, and studio infrastructure with DPWork with the Studio Coordinator to ensure every set is camera-ready 30 minutes before call timeManage procurement of consumables : batteries, props, cleaning, wardrobe, andStaff Management & Performance
Supervise all WPH personnel (approx. 12–15 staff across production, support, andConduct daily briefings and end-of-day debriefs with key department headsEnsure clear delegation and accountability for every staff memberEnforce punctuality, discipline, and respect on setResolve interpersonal issues or miscommunications quickly and professionallyCoordination with Office Operations (WPO)
Provide daily progress updates to the Director of Operations – OfficeShare metrics : number of videos filmed, time per setup, and any production delays or improvementsAlign on resource requests, purchases, and HR issues (attendance, overtime)Ensure WPH reporting is clean and ready for weekly executive summariesCreative Support & Culture
Protect the creative environment — keep the house energetic, professional, and positiveAnticipate the Producer and Vincent’s needs during creative sessionsEncourage staff to think proactively — solve problems before they reach youReinforce the brand standard of “Hollywood-quality work, Filipino execution speed”Required Skills & Experience
7+ years of experience in production operations, studio management, or film coordinationProven success managing multi-department creative teams under tight deadlinesExcellent leadership and conflict-resolution skillsStrong understanding of production workflows, lighting, and post-production basicsCapable of reading and managing production schedules, budgets, and resource plansExcellent English communication and report-writing skillsCalm, structured, and results-driven personalityPersonality & Cultural Fit
Commanding but approachable; earns respect through competenceFast, decisive, and always three steps ahead of the teamThrives in fast-moving, high-stakes creative environmentsBalances discipline with empathy — builds loyalty through fairnessTakes pride in operational excellence and team efficiencyKPIs (First 90 Days)
Achieve 95% on-time shoot starts and completionsEliminate avoidable production downtime (equipment, space, or scheduling) by 50%Implement a daily studio operations log (set readiness, staffing, delays, notes)Establish a clear shift and accountability structure for all WPH staffDeliver weekly House Performance Report to Tim and Office Operations DirectorWork Setup
Based in the White Plains Creator House full timePresent on set during all major filming sessionsRegular coordination calls with the Office Director and Tim for cross-department updatesOversees all in-house logistics, kitchen operations, and facilities readinessPhase 2 Expansion (After Month 3)
Hire an Assistant Studio Manager for night or weekend coverageOversee cross-house coordination when a second creator house is launchedSeniority level
Director
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Wellness and Fitness Services
Additional Information
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