Frontline Leadership Development Trainer

We are seeking a Frontline Leadership Development Trainer (FLDT) to join the People & Culture department. This role is pivotal in fostering a positive company culture, facilitate leadership programs, and implementing employee engagement initiatives. The ideal candidate must have a strong background in people-oriented business, excellent technical and communication skills, excellent problem-solving skills related to company culture and a creative approach to organizing engagement programs and events.

Job Responsibilities :

• Leadership Training Programs :   Facilitate and assist the Manager of People and Culture in designing, developing and implementing training programs related to leadership development.
• Employee Engagement :   Write proposals for employee engagement programs, facilitate and implement engagement activities.
• Provide support to Manager of People & Culture.
• Employee Relations :   Receive and accommodate employee general concerns in private or confidential one-on-ones (written, verbal, face to face) only in cases when the Manager of People and Culture is not available.
• Culture Compliance :   Ensure the overall office atmosphere aligns with the company culture policy, including office music and TV monitor content, and others.
• Proactive Engagement :   Conduct floor walks to proactively connect with employees in compliance with our Ethics backdoor policy.
• Event Management :   Help management in facilitating company events inside and outside the company premises. May host selected events whenever needed.
• External Liaison :   Act as a liaison when connecting with external partners such as schools, public institutions and other private organizations related to company culture and brand image.
• Reporting and Analysis :   Maintain reports related to measuring culture success rates, interpret data, and propose improvements.
• Perform other Ad Hoc duties as needed

Job Requirements :

Why work with Swak BPO Corp.?