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Last updated: 20 hours ago

Chat Customer Service Representative Philippines

TTECPhilippines

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.Chat Service Representative working onsite in Pampanga,. Our purpose, team, and company cultur...Show moreLast updated: 18 days ago

Customer Service Representative Chat Support Ilocos

AccenturePhilippines, Philippines

Accenture in the Philippines is currently looking for • •Customer Service Representatives • • who will be responsible in performing the following day-to-day tasks : . You will process billing request.You...Show moreLast updated: 6 days ago

Live Chat and Email Support Agents

HelpFlowPH

Quick Apply

Looking for a stable remote customer service job? We got you! Join us if you have the experience, skills, and #WFH setup. Live Chat and / or Email Support).Shifting schedule, predominantly US Bus...Show moreLast updated: 30+ days ago

Spanish Bilingual Blended Csr (Voice-Email-Chat)

Conectys PhPhilippines, Philippines

Excellent English and Spanish Language skills.CSR in a BPO or Shared Services Company.Customer Experience inclination ad knowledge. Able to handle difficult customers - complaint management.Detail-o...Show moreLast updated: 5 days ago

New!

Foundever Baguio - Hiring Bpo Agents - No Bpo Experience Required

JobsavenuephPhilippines, Philippines

This is part of the External Referral Program by XRP – John Christopher Briagas.Apply now and be referred to top BPO employers with added guidance and support!. Foundever Baguio is part of the North...Show moreLast updated: 20 hours ago

Customer & Sales Engagement Specialist

Wear The ShieldPH

Quick Apply

About Us : We are a fast-growing e-commerce company dedicated to delivering exceptional customer experiences.As we expand, we are looking for a Customer & Sales Engagement Specialist to enhance ...Show moreLast updated: 30+ days ago

IT Service Desk L1 Analyst

WTWPhilippines

Accept Inbound Calls / Chat / Self Service tickets according to agreed Service Level Target (SLT).Record and process tickets following agreed process and procedures including but are not limited to : .Id...Show moreLast updated: 1 day ago

Customer Service Representative (blockchain experience)

HireframePH

Quick Apply

As a Customer Support Representative, you will be directly responsible for assisting our clients with any inquiries or issues via phone, email, and chat. You will work closely with the customer supp...Show moreLast updated: 30+ days ago

Customer Service Specialist (E-Commerce)

TreantlyPH

Quick Apply

Are you a detail-oriented logistics and customer service professional with a passion for delighting customers in the e-commerce space? Do you thrive on providing outstanding phone and email support...Show moreLast updated: 30+ days ago

New!

Customer Service Representative- It Park

Career WaysPhilippines, Philippines

Do you have a passion for helping others and giving them peace of mind?.In this role, you'll work to resolve customer technical requests or issues via chat services including chat, text, email, soc...Show moreLast updated: 20 hours ago

Russian - IT Service Desk Analyst

GlobexPeoplePH

Quick Apply

The IT Service Desk Analyst role provides first-line technical support via phone, email, chat, and web, ensuring a high level of customer service. Responsibilities include logging and categorizing i...Show moreLast updated: 30+ days ago

Alabang - Customer Service Associate

FoundeverUptown, Philippines, PH

Alabang - Customer Service Associate.Alabang - Customer Service Associate.Alabang Town Center - ATC, Muntinlupa City.Foundever is looking for passionate customer service associates who can live and...Show moreLast updated: 30+ days ago

Usd Fixed Income Head

Security Bank CorporationPhilippines, Philippines

As a USD Fixed Income Head, you will manage the bank's USD Fixed Income trading position.You will formulate trading strategies based on market outlook. You will service the USD Fixed Income requirem...Show moreLast updated: 15 days ago

Tier 1 Technical Support Philippines

Chronos ConsultingPhilippines

Our client is a leading WordPress page builder plugin.They are looking for Technical Support Agents.These are full-time, home office based positions providing technical support via chat or email du...Show moreLast updated: 30+ days ago

Area Sales Representative - Ormoc

Starport Armada Solutions Inc.Philippines, Philippines

Job ResponsibilitiesEstablish, develop, and maintain positive business and customer relationships.Update the accounting department on the results of credit investigations applied by customers and i...Show moreLast updated: 2 days ago

New!

Call Center Representativee Up To 27K Offer

TeleworkPhilippines, Philippines

The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists. Communicate with customers via phone, email a...Show moreLast updated: 20 hours ago

Junior Virtual Assistant

RYDUPhilippines

We are an automotive start-up company that was founded in Hong Kong in 2018 and officially opened its doors in November 2019. During that period, Hong Kong was going through social unrest immediatel...Show moreLast updated: 30+ days ago

New!

Email Chat Support (Work From Home)

CyberbackerPhilippines, Philippines

Email Management : Determining the nature of incoming emails and prioritizing them.Screening and Forwarding : Identifying emails that need to be forwarded to specific individuals or departments.Follo...Show moreLast updated: 20 hours ago

1 : 1 Chatting Contractors

SnaphuntPhilippines

Excellent career development opportunities.We're looking for open-minded, friendly individuals to join our global 1 : 1 chat platform. Flexible hours — work anytime, from anywhere.No experience needed...Show moreLast updated: 30+ days ago

New!

Csr-Cebu

Work ServicesPhilippines, Philippines

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Chat Customer Service Representative Philippines

TTECPhilippines

18 days ago

Job description

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Chat Service Representative working onsite in Pampanga, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in Philippines says it all!

We're making it easy for you to connect with our recruiters and get hired faster. Stop by TTEC Pampanga, Monday to Friday from 9am to 4pm at Bldg. 4 SM City San Fernando, Olongapo-Gapan Road, Lagundi, Mexico, Pampanga.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? In this role, you’ll work to resolve customer technical requests or issues via chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Answer incoming communications from customers, 90% chat and 10% calls for callbacks only
Connect and resolve issues with customers using clear communications

What You Bring to the Role

Open to newbies or with customer service experience

Completed high school (old curriculum) or equivalent

Recognize, apply and explain your product or service knowledge

Good in English written communication skills

Computer experience and can reach 40 words per minute typing speed

Preferably within 50 KM radius from TTEC Pampanga site

What You Can Expect

Performance bonus opportunity of up to PHP 30,000 monthly

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You’ll report to the team leader. You’ll contribute to the success of the customer experience as well as the overall success of the team.