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Last updated: 8 days ago

Bilingual CSR (Spanish)

HawodTech Solutions Inc.Cebu City, Central Visayas, Philippines

To provide excellent support to the business partners and workers regarding system issues, questions, technical and general concerns.Responsible for maintaining a high level of professionalism with...Show more

Customer Service Staff (willing to relocate in Philippines)

People ProfilersManila, NCR, Philippines

Handling & Replying to customer inquiries through email, phone, and/a live clients.Maintaining customer relations.Providing feedback to Supervisor/head on customers' needs/feedback.Preparing & Gene...Show more

Customer Service Representative (Financial Payroll) - Ortigas

Tasq Staffing Solutions, Inc.Quezon City, Metro Manila, PH
Quick Apply

We are looking for Customer Service Representatives to join a fast growing Ride Sharing account in Anonas.You will be responsible for delivering exceptional service to valued clients by effectively...Show more

Customer Support Specialist

KAMI WorkforceMetro Manila, PH
Quick Apply

You will be the heartbeat of our brand—engaging with customers via tickets and live chat, addressing their needs, and making sure every interaction leaves a lasting positive impression.If you flour...Show more

Chat Agent

SnaphuntPhilippines

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors.As the first point of contact, you will provide prompt and informative resp...Show more

Warranty Advocate

MicroSourcingPasay City, Metro Manila, Philippines
Quick Apply

Describe the job role and the day to day tasks involved.Manage up to 3 concurrent Live Chat conversations while maintaining accuracy, speed, and exceptional customer service.Multitask effectively, ...Show more

Real Estate Support Specialist

StratifyIQTaguig City, NCR, PH
Quick Apply

We are looking for a self-sufficient, tech-savvy, and service-driven support professional to join our growing real estate operations team.In this role, you'll be responsible for delivering exceptio...Show more

Customer Service Associate (Email and Chat)

ZALORA SOUTH EAST ASIA PTE LTDMuntinlupa-Cavite Expressway (MCX), PH
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The Customer Service Associate is responsible for providing product and service information and resolving product and service problems.This is achieved by clarifying the customer's complaint; deter...Show more

Data Entry (CW - 03142026 - PTDE)

RippedboxstationMetro Manila, Philippines
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Organize and maintain digital records, documents, and files.Categorize and structure data for easy access, tracking, and reporting.Support chat-based communication.Ensure data accuracy, completenes...Show more

Chat Customer Service Representative Pampanga, Philippines

TTECPampanga, Philippines

Your potential has a place here with TTEC’s award-winning employment experience.Chat Customer Service Representative working onsite in Pampanga,.Our purpose, team, and company culture are amazing a...Show more

Cebu - Customer Service Associate

FoundeverCebu, Philippines, PH

Cebu - Customer Service Associate.Cebu - Customer Service Associate.Foundever is looking for passionate customer service associates who can live and breathe our core values.We’ll also need you to k...Show more

Chat Support

Total ShapePhilippines

We are seeking a highly motivated and dedicated Chat Support professional to join our team remotely.The ideal candidate will have excellent communication skills, a customer-first mindset, and a pas...Show more

Chat Agent

Carnivore StylePhilippines

We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors.As the first point of contact, you will provide prompt and informative resp...Show more

Frontline Support Specialist-Order to Fulfill-WFH

Tap Growth aiManila, Metro Manila, PH

Frontline Support Specialist (-Order to fullfil ).GECO Asia is a specialist IT Consultancy Services company headquartered in Singapore, with offices in the Philippines, Indonesia, Malaysia, and Chi...Show more

Customer Support Specialist (Locator Support) | Remote - PH

Smart Apartment DataMetro Manila, PH
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Php 30,000 – Php 35,000 per month.Metro Manila, Central Visayas, Davao Region.We are hiring a Customer Support Specialist to assist our locator clients using our software platform.This role provide...Show more

Spanish Customer Service Representative (Free Visa Processing)

J-K NetworkTaguig City

BENEFITS : Free Processing of Working Visa.Other benefits will be discussed by the company JOB DETAILS : Company Profile: This Company is an IT Company.They are known in especializing in creating c...Show more

Digital Product Lead - Hybrid (Chatbot/InApp Chat)

Security Bank CorporationMakati, Makati, Philippines

We are the Philippines' largest independent bank, having won countless awards over the years, including Philippines' Top Employer, named by Statista, and Best Bank for Diversity and Inclusion, awar...Show more

For Pooling: Live Chat Support (NON-VOICE and GAMING)

Keywords StudiosPasig, Metro Manila, PH
Quick Apply

NOTE THAT THIS ROLE REQUIRES WORKING ONSITE.THE LIVE CHAT SUPPORT TEAM WILL PARTNER WITH A KNOWN NAME IN THE VIDEO GAMES INDUSTRY.ALL PH-BASED TEAM MEMBERS ARE REQUIRED TO REPORT ONSITE BASED ON CO...Show more

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Bilingual CSR (Spanish)

Bilingual CSR (Spanish)

HawodTech Solutions Inc.Cebu City, Central Visayas, Philippines
30+ days ago
Job description

Job Description:

Position Purpose Statement

To provide excellent support to the business partners and workers regarding system issues, questions, technical and general concerns. Responsible for maintaining a high level of professionalism with clients and workers working to establish a positive rapport with every chat and email.

Key Selection Criteria

We require someone to support our growing customer support and Helpdesk team. Key tasks will include responding to emails and online chat support within our Customer Service software. This involves following the processes, procedures, productivity, quality, and timeframe benchmarks, updating online worker profiles (within our software system) if necessary, and general business administration support. Key selection criteria and required experience includes:

  • Fluency in spoken & written English & Latin American Spanish
  • Customer service, administration, and technical support for customers, via email and live chat
  • Attention to detail and a methodical, systematic approach to your work (essential)
  • Resourceful and excellent problem-solving skills
  • Proven customer support experience or experience as a helpdesk specialist or customer service representative
  • Ability to multitask, prioritize and manage time effectively
  • Act as a team player and always remaining professional and courteous with customers
  • Excellent computing skills (including Excel, Word)
  • Excellent database administration skills
  • Experience with a variety of customized software applications
  • Clear and accurate communication (must have reliable, quality internet connection when required to work from home in the instance of COVID-related lockdowns)
  • Understanding of Construction, Manufacturing, Oil & Gas, Heavy Industry preferred
  • Ensure confidentiality and privacy is respected and always maintained with respect to the company, clients, staff, products, and services