It • Philippines
HawodTech Solutions Inc.
Philippines
We are seeking a service-oriented and self-motivated professional to join IT support team to support.IT support team is to focus and support every opportunity for our global clients in many.In this...Show more
Viventis Search Asia, Inc.
Pasig, Metro Manila, PH
We are seeking an experienced and visionary IT Head to lead our technology initiatives and drive digital transformation in our organization.The ideal candidate will possess a strong technical backg...Show more
TaskUs
Quezon, Philippines
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera...Show more
BMG Outsourcing Inc.
Angeles City, PAM, ph
Monday to Friday, 7 AM – 4 PM (PH Time).Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing ...Show more
Satellite Office
Taguig, Metro Manila, .PH
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ...Show more
My Amazon Guy
Binondo, 00, ph
The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions.The role requires someone who is passionate about data quality, data analyti...Show more
HawodTech Solutions Inc.
Taguig, NCR, Philippines
Lead the IT infrastructure and operations functions of network engineering, database.Implement and manage information technology, computer systems and network infrastructure.Recommends information ...Show more
Teradyne
Basak, Lapu-Lapu City, PH
TERADYNE, where experience meets innovation and driving excellence in every connection.We are fueled by creativity and diversity of thought and in our workforce.Our employees are supported to innov...Show more
PALMPAY LIMITED
BGC (Bonifacio Global City), PH
PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.We are expand...Show more
Filinvest Group
Angeles, Pampanga, Philippines
Y: QUEST PLUS CONFERENCE CENTER CLARK.In accordance with the policies, procedure and standards of Chroma Hospitality and Quest Hotel & Conference Center-Clark, under the supervision of the IT Manag...Show more
Ubiquity Global Services, Inc.
BGC, Taguig, PH
Job Summary: The Service Delivery Lead is entirely customer-facing.Overseeing a range of functions to facilitate the delivery of superior services to the end-users to make sure that service deliver...Show more
MCI, LC
San Fernando, PAM, PH
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show more
MCI, LC
Angeles City, PAM, PH
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show more
Klaiya
Manila, Metro Manila, Philippines
The primary objective is to ensure the smooth operation of computer systems within the organization and resolve user problems in a timely and efficient manner.Respond to user inquiries and provide ...Show more
Mass Markets
San Fernando, PAM, PH
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show more
CloudConsole
Makati, Metropolitan Manila Area, Philippines
Duties and amp; Responsibilities:.Manage and respond to incoming calls for technical support requests and incidents from end users.Perform triage to assess the severity and nature of reported incid...Show more
Tap Growth ai
Mandaluyong, Metro Manila, PH
We are seeking a seasoned IT Head to lead our technology initiatives and drive innovation within our organization.The ideal candidate will possess extensive experience in managing IT operations, de...Show more
GECO Asia
BGC Taguig, Manila, Philippines
We’re looking for a detail-oriented.This role is critical in ensuring system uptime, compliance, and operational excellence across both.IT analysis, IT support, or related role.Strong analytical an...Show more
Job Description:
We are seeking a service-oriented and self-motivated professional to join IT support team to support
our fast-paced growing business and our clients, global top manufacturing companies located in the
United States. IT support team is to focus and support every opportunity for our global clients in many
project-based works. In this role, you will work on maintaining and monitoring the computer systems
and networks for our business and clients. You will be tasked with solving complex technical issues and
will also collaborate with team members across all departments to assist them with their technical
requirements.
Responsibilities:
▪ Install and configure software and computer systems.
▪ Troubleshoot and resolve issues with software or hardware.
▪ Walk colleagues or clients through steps to help them resolve their technical problems.
▪ Maintain procedures and reports that provide technical support to the entire organization.
▪ Analyze records and logs to spot underlying trends and potential issues.
▪ Support the implementation of new solutions or applications.
▪ Establish accounts for new users and assist with password or login problems.
▪ Test, evaluate, and make decisions about new technology for the business.
▪ Participate in business-wide meetings to provide insight into technical requirements.
Requirements:
▪ Associate’s or bachelor’s degree in computer science or a related field
▪ 5+ years of experience in a technical support role
▪ Certifications are preferred, but not required
▪ Working knowledge and expertise with a variety of software, hardware, and applications
▪ Willingness to solve complicated problems and see projects through to completion
▪ Analytical skills to study problems and records and identify solutions
▪ Team-oriented attitude to help other colleagues and departments with technical problems
▪ Ability to manage time and effectively prioritize numerous projects at one time
▪ Strong understanding of the operating systems, networking, and security
▪ Experience with Azure, AWS or other mainstream cloud computing platforms
▪ Focus on efficiency, user experience, and process improvement
▪ Excellent project and time management skills
▪ Strong problem solving and verbal and written communication skills
▪ Large capacity for attention to detail
▪ Ability to work independently or with a group
▪ Must be fluent in English
▪ Authorized to work in the Philippines without any restrictions
Work hours / Location / Compensation / Benefits
▪ Monday to Friday, 9:00am to 6:00pm US Eastern Time (10PM-7AM PH Time)
▪ Location: Metro-Manila area
▪ Competitive Compensation Package
Required Skills:
Support
