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It • Philippines

Last updated: 7 days ago

IT Helpdesk Representative

Cooee IncMakati, NCR, Philippines
Quick Apply

Fulltime | Makati Office (Hybrid) | UK Based Partner.We have partnered with a telecom systems, infrastructure, and network provider on a mission to develop innovative systems and software that...Show more

IT Specialist

My Amazon GuyBinondo, 00, ph

The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions.The role requires someone who is passionate about data quality, data analyti...Show more

IT Manager

Satellite OfficeTaguig, Metro Manila, .PH
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Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ...Show more

IT Staff

John Clements Consultants, IncMUNTINLUPA CITY

Performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations.Diagnoses and resolves problems in response to the com...Show more

IT - Financial Administrator

WoodgrainCebu City, CEB, PH

FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000.Monday to Friday, 10:00pm to 7:00am .Woodgrain is one of the top millwork operations in the world, with locatio...Show more

IT Officer

Our ClientsMakati City, Metro Manila, Philippines, Metro Manila, Philippines
Quick Apply

The IT Officer is responsible for maintaining the company’s IT infrastructure, ensuring system reliability, and providing technical support to users.The role supports daily operations by managing h...Show more

IT Administrator

HawodTech Solutions Inc.Mandaue City, Central Visayas, Philippines

Provide support to the migration initiatives.Microsoft Office - Office 365 Migration preferred.Strong knowledge of networking.Excellent English communication skills.Must own a personal desktop/lapt...Show more

IT Project Manager

Company 81 - Manulife Data Services Inc.Lapu Lapu City,

We’re looking for an IT Project Manager to join our Technology team at MBPS.In this role, you will have the opportunity to lead and support critical projects that directly contribute to strengtheni...Show more

IT Solutions Analyst (ServiceNow), IT Philippines: Cebu

TeradyneBasak, Lapu-Lapu City, PH

TERADYNE, where experience meets innovation and driving excellence in every connection.We are fueled by creativity and diversity of thought and in our workforce.Our employees are supported to innov...Show more

IT Senior Manager

SuperStaffMakati City, Metro Manila, PH
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The IT Senior Manager will be responsible for leading the IT function across our school network, ensuring the reliability, security, and efficiency of all technology infrastructure.This role encomp...Show more

IT Officer

Filinvest GroupAngeles, Pampanga, Philippines
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Y: QUEST PLUS CONFERENCE CENTER CLARK.In accordance with the policies, procedure and standards of Chroma Hospitality and Quest Hotel & Conference Center-Clark, under the supervision of the IT Manag...Show more

IT Specialist

PALMPAY LIMITEDBGC (Bonifacio Global City), PH
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PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.We are expand...Show more

IT Manager

Ubiquity Global Services, Inc.BGC, Taguig, PH
Quick Apply

Job Summary: The Service Delivery Lead is entirely customer-facing.Overseeing a range of functions to facilitate the delivery of superior services to the end-users to make sure that service deliver...Show more

IT Audit Manager

HRTXMakati City, Metro Manila, Philippines
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Work Set-up: On-site, Morning Shift.Engagement & Client Management.Plan, scope, and manage IT audit and assurance engagements.Develop staffing and activity plans; supervise and review team output.E...Show more

IT Business Analyst

Pronet GamingManila, Philippines, Philippines

Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants and challenges.That’s why the team at Pronet Gaming have been handpic...Show more

IT Dispatcher

CloudConsoleMakati, Metropolitan Manila Area, Philippines

Duties and amp; Responsibilities:.Manage and respond to incoming calls for technical support requests and incidents from end users.Perform triage to assess the severity and nature of reported incid...Show more

IT Analyst

GECO AsiaBGC Taguig, Manila, Philippines

We’re looking for a detail-oriented.This role is critical in ensuring system uptime, compliance, and operational excellence across both.IT analysis, IT support, or related role.Strong analytical an...Show more

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IT Helpdesk Representative

IT Helpdesk Representative

Cooee IncMakati, NCR, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

IT Helpdesk

MIDSHIFT | Fulltime | Makati Office (Hybrid) | UK Based Partner

About the Role

We have partnered with a telecom systems, infrastructure, and network provider on a mission to develop innovative systems and software that make the impossible possible. In this role, you will be the first point of contact for customer support, assisting users with technical issues, collaborating with the development team to resolve system bugs, and testing new features before release to ensure they meet customer needs.

Why Cooee

Because we believe in the power of human connection. Because we are committed to flourishing human potential. Because we dream of a world where each one of us walks along the path to who we are and the best that we can be. This is Why we do What we do To be a part of transformation one person, one community, one business at a time.

We are One Team committed to investing in relationships fueled by trust and anchored on the One Shared Vision to transform through connection. We believe this is where the strength of Cooee and our partnerships lie in having clarity and conviction in purpose.

What you'll be working on

  • Delivering prompt and reliable technical support for hardware, software, and network-related issues.
  • Collaborating with the development team to identify and resolve bugs or issues impacting customers.
  • Testing and evaluating new features from the customers perspective prior to release.
  • Serving as the first point of contact for customers via phone, email, and live chat.
  • Providing guidance on system use and addressing inquiries in a professional and timely manner.

What we're looking for

  • Open to fresh graduates or candidates with up to 2 years of relevant experience.
  • Demonstrated technical aptitude and eagerness to learn.
  • Experience handling customer inquiries through phone, email, or chat is an advantage.
  • Strong communication skills, both written and verbal.
  • Solid understanding of computer systems, hardware, software, and operating systems.
  • Quick learner, adaptable to new technologies and applications.
  • Strong problem-solving and analytical skills.
  • Ability to manage time effectively, prioritize tasks, and work both independently and collaboratively in a fast-paced environment.
  • Growth mindset and adaptability in fast-paced environments

Job Type: Full-time, (Midshift: 3PM- 12AM)

Work Setup: Hybrid (Makati Office) - 901-C, 9th Floor, Vicente Madrigal Building, 6793 Ayala Avenue, Makati City, Philippines