It • Philippines
We Search Searchers Staffers Corp
Pasig, Metropolitan Manila Area, Philippines
IT infrastructure across all sites.This role is pivotal in maintaining the reliability and efficiency of IT systems, including servers, networks, firewalls, telephony, cybersecurity, and data cente...Show more
BMG Outsourcing Inc.
Angeles City, PAM, ph
Monday to Friday, 7 AM – 4 PM (PH Time).Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing ...Show more
Canon
Taguig City, Philippines
This person will focus on the administration of the company's local IT Infrastructure to include desktop PC’s, networking, and software applications.IT support team responsible for desktop, laptop ...Show more
John Clements Consultants, Inc
MUNTINLUPA CITY
Performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations.Diagnoses and resolves problems in response to the com...Show more
My Amazon Guy
Binondo, 00, ph
The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions.The role requires someone who is passionate about data quality, data analyti...Show more
HawodTech Solutions Inc.
Mandaue City, Central Visayas, Philippines
Provide support to the migration initiatives.Microsoft Office - Office 365 Migration preferred.Strong knowledge of networking.Excellent English communication skills.Must own a personal desktop/lapt...Show more
eClerx
Manila, Philippines
Principal Duties and Responsibilities .Receives and handles colleague requests for support or fulfillment through inbound interactions such as calls, chat, service tickets, etc following agreed pro...Show more
Teradyne
Basak, Lapu-Lapu City, PH
TERADYNE, where experience meets innovation and driving excellence in every connection.We are fueled by creativity and diversity of thought and in our workforce.Our employees are supported to innov...Show more
PALMPAY LIMITED
BGC (Bonifacio Global City), PH
PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.We are expand...Show more
Satellite Office
Pasig, Metro Manila, .PH
Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ...Show more
Ubiquity Global Services, Inc.
BGC, Taguig, PH
Job Summary: The Service Delivery Lead is entirely customer-facing.Overseeing a range of functions to facilitate the delivery of superior services to the end-users to make sure that service deliver...Show more
Our Clients
Taguig, Metro Manila, Philippines, Metro Manila, Philippines
We are hiring for a seasoned IT Lead Auditor to join our client's established shared service team in the Philippines.In this role, you will take charge of their IT control framework, ensuring syste...Show more
Mass Markets
San Fernando, PAM, PH
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show more
Eastvantage
Taguig City, National Capital Region, PH
We’re Hiring: IT Support Engineer! 🌟.We’re looking for a skilled and proactive Managed IT Support Engineer to join our growing team.In this role, you’ll support a diverse client base by proactivel...Show more
TaskUs
Imus, Cavite, Philippines
TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.Levera...Show more
HawodTech Solutions Inc.
Taguig City, NCR, Philippines
We are an international financial technology company building solutions in Australia and N.America, with offices in Sydney, Manila, and Denver.We're looking for passionate IT Administrators that lo...Show more
CloudConsole
Makati, Metropolitan Manila Area, Philippines
Duties and amp; Responsibilities:.Manage and respond to incoming calls for technical support requests and incidents from end users.Perform triage to assess the severity and nature of reported incid...Show more
GECO Asia
BGC Taguig, Manila, Philippines
We’re looking for a detail-oriented.This role is critical in ensuring system uptime, compliance, and operational excellence across both.IT analysis, IT support, or related role.Strong analytical an...Show more
DOF
Muntinlupa, Metro Manila, PH
Join Our Global IT Support Team!.Are you an IT professional who loves helping end users and is passionate about all things technology? Do you thrive in a fast-paced environment and consider yoursel...Show more
About the Role
We are seeking an IT Infrastructure Lead to oversee and ensure the seamless operation of IT infrastructure across all sites. This role is pivotal in maintaining the reliability and efficiency of IT systems, including servers, networks, firewalls, telephony, cybersecurity, and data centers, ensuring 24/7 operational support.
Key Responsibilities
Lead and support IT infrastructure operations across multiple sites, ensuring systems meet service levels.
Manage and resolve infrastructure incidents, outages, and escalations in a timely manner.
Provide technical expertise on servers (Windows, Linux, VMware), networks (LAN/WAN, Cisco, HP), and firewalls.
Oversee system availability, performance, and capacity planning to minimize downtime.
Implement ITIL best practices in incident, problem, and change management.
Work with IT management to establish standards, policies, and best practices.
Coordinate with third-party vendors for support and service contracts.
Conduct disaster recovery (DR) testing and ensure business continuity.
Lead, mentor, and develop the IT infrastructure team.
Qualifications
Bachelor’s degree in IT, Computer Engineering, or a related field.
Solid background in IT infrastructure operations and service delivery.
Hands-on experience with Windows/Linux servers, VMware, Cisco/HP networking, and firewalls.
Experience in cybersecurity, IT audit, or controls is an advantage.
Knowledge of ITIL methodology, with certification preferred.
At least 3 years of experience leading an IT infrastructure or operations team.
Strong problem-solving, leadership, and communication skills.
Location: Brixton, Pasig City (Hybrid Setup).
This role reports directly to the IT Manager.
Preferred Certifications
ITIL, Microsoft, VMware, Linux, Cisco, or HP certifications.
