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It • Philippines

Last updated: 2 days ago

IT Technician

BMG Outsourcing Inc.

Angeles City, PAM, ph

Monday to Friday, 7 AM – 4 PM (PH Time).Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing ...Show more

IT Specialist

My Amazon Guy

Binondo, 00, ph

The IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions.The role requires someone who is passionate about data quality, data analyti...Show more

IT Associate

Sourcefit

Eastwood Libis, QC, PH

The successful candidate will work closely with the IT team and other departments to ensure that the company's systems are running efficiently and effectively.Knowledge in IT-related applications, ...Show more

IT Staff

John Clements Consultants, Inc

MUNTINLUPA CITY

Performs analytical, technical, and administrative work in the planning and installation of new and existing personal devices and workstations.Diagnoses and resolves problems in response to the com...Show more

IT Engineer

Canon

Taguig City, Philippines

This person will focus on the administration of the company's local IT Infrastructure to include desktop PC’s, networking, and software applications.IT support team responsible for desktop, laptop ...Show more

IT - System Engineer

Woodgrain

Cebu City, CEB, PH

FLB Corporate Center - Archbishop Reyes Ave, Cebu Business Park, Cebu City, Cebu 6000.Monday to Friday, 10:00pm to 7:00am.Woodgrain is one of the top millwork operations in the world, with location...Show more

IT Helpdesk

Addiction Pet Foods

Pasig, Metro Manila, Philippines

Quick Apply

We’re Hiring: Part-Time Helpdesk / IT Support (Remote).This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day IT s...Show more

IT Project Manager

Company 81 - Manulife Data Services Inc.

Lapu Lapu City,

We’re looking for an IT Project Manager to join our Technology team at MBPS.In this role, you will have the opportunity to lead and support critical projects that directly contribute to strengtheni...Show more

IT Solutions Analyst (ServiceNow), IT Philippines: Cebu

Teradyne

Basak, Lapu-Lapu City, PH

TERADYNE, where experience meets innovation and driving excellence in every connection.We are fueled by creativity and diversity of thought and in our workforce.Our employees are supported to innov...Show more

IT Manager

Ubiquity Global Services, Inc.

BGC, Taguig, PH

Quick Apply

Job Summary: The Service Delivery Lead is entirely customer-facing.Overseeing a range of functions to facilitate the delivery of superior services to the end-users to make sure that service deliver...Show more

IT Manager

Satellite Office

Pasig, Metro Manila, .PH

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Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines.Our people work directly with international clients in roles that ...Show more

IT Helpdesk

MCI, LC

San Fernando, PAM, PH

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show more

IT Specialist

PALMPAY LIMITED

BGC (Bonifacio Global City), PH

Quick Apply

PalmPay is a leading fintech company committed to providing innovative payment and consumer finance solutions that make digital financial services more accessible, safe, and rewarding.We are expand...Show more

IT Officer

Filinvest Group

Angeles, Pampanga, Philippines

Quick Apply

Y: QUEST PLUS CONFERENCE CENTER CLARK.In accordance with the policies, procedure and standards of Chroma Hospitality and Quest Hotel & Conference Center-Clark, under the supervision of the IT Manag...Show more

IT Business Analyst

Pronet Gaming

Manila, Philippines, Philippines

Gaming operators looking for platform solutions need an omni-channel turnkey provider that truly understands their needs, wants and challenges.That’s why the team at Pronet Gaming have been handpic...Show more

IT Project Manager

Octal Philippines Inc.

Makati City, National Capital Region, PH

Quick Apply

IT Project Manager to join our dynamic team.The ideal candidate will be responsible for managing and leading IT projects from initiation to closure, ensuring that all project objectives are met wit...Show more

IT Dispatcher

CloudConsole

Makati, Metropolitan Manila Area, Philippines

Duties and amp; Responsibilities:.Manage and respond to incoming calls for technical support requests and incidents from end users.Perform triage to assess the severity and nature of reported incid...Show more

IT Manager

Tap Growth ai

Muntinlupa, Metro Manila, PH

Position: Service Delivery Specialist / IT Manger.Service Delivery Specialist/IT Manager .Hybrid (3 days onsite, 2 days remote).Job Requirements & Qualifications:.Bachelor’s degree in Information T...Show more

IT Analyst

GECO Asia

BGC Taguig, Manila, Philippines

We’re looking for a detail-oriented.This role is critical in ensuring system uptime, compliance, and operational excellence across both.IT analysis, IT support, or related role.Strong analytical an...Show more

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IT Technician

IT Technician

BMG Outsourcing Inc.Angeles City, PAM, ph
16 days ago
Job description
Job Description

Position: Level 1 IT Technician (Up to ₱50K)

Schedule: Monday to Friday, 7 AM – 4 PM (PH Time)

Work setup: Hybrid


Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing high quality services to clients and promising career to its employees.


The Level 1 IT Technician will deliver first-level technical support to clients through phone, email, chat, web, and other support channels as needed. This is an entry-level role, and we are looking for someone who is proactive, customer-focused, and eager to learn.


In this role, you will:

  • Consistently provide a high level of customer care to maximise positive client experience.
  • Take ownership of customer issues reported and see problems through to resolution.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Action and complete technical workshop tasks as directed.
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal team members.
  • Provide prompt and accurate feedback to customers.
  • Ensure proper, accurate and timely recording and closure of all client tickets.
  • Document knowledge in the form of knowledge base tech notes and articles.
  • Any other tasks that reasonably fall into the scope of IT support.


Requirements

We’re Looking for Someone Who has:

  • Minimum one year experience working in an IT support/helpdesk environment.
  • Knowledge of IP networking, DHCP, DNS and general network principles.
  • Knowledge of Windows desktop, Windows Server environments including current and previous generations.
  • Experience in Group Policy administration.
  • Malicious software detection and removal methods.
  • Knowledge of Apple Mac operating systems beneficial.
  • Knowledge of VOIP technologies beneficial.


Technical Skills:

  • Experience configuring and administering Microsoft 365.
  • Experience configuring and administering Microsoft Server Products including Active Directory.
  • Experience with Microsoft Office Suite including current and previous versions.
  • Experience with virtual technologies such as Hyper V.
  • Experience with tablet and smart mobile phone technologies.


Non-Negotiables:

  • Bachelor's Degree in Information Technology, Information Technology Networking, Information Technology Support, or Computer Systems Technology; or equivalent.
  • Strong written and spoken English communication skills
  • Strong attention to detail and excellent organizational skills.


Benefits

Why You’ll Love Working with Us:

Company-provided laptop + second monitor

Free HMO

Monthly Team Gratitude Celebrations, Year-end Party, & Summer Outing.

Welcome gift on Day 1

Coffee session on Day 1 (for onsite employees)

Company Shuttle Service

Free Meals and Snacks

Generous vacation days, holidays, and sick leave to help you recharge.




Requirements
We’re Looking for Someone Who has: Minimum one year experience working in an IT support/helpdesk environment. Knowledge of IP networking, DHCP, DNS and general network principles. Knowledge of Windows desktop, Windows Server environments including current and previous generations. Experience in Group Policy administration. Malicious software detection and removal methods. Knowledge of Apple Mac operating systems beneficial. Knowledge of VOIP technologies beneficial. Technical Skills: Experience configuring and administering Microsoft 365. Experience configuring and administering Microsoft Server Products including Active Directory. Experience with Microsoft Office Suite including current and previous versions. Experience with virtual technologies such as Hyper V. Experience with tablet and smart mobile phone technologies. Non-Negotiables: Bachelor's Degree in Information Technology, Information Technology Networking, Information Technology Support, or Computer Systems Technology; or equivalent. Strong written and spoken English communication skills Strong attention to detail and excellent organizational skills.