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General Manager

OYOPampanga, Philippines

1 day ago

Job description

General Manager – Hevea, OYO Philippines

Pampanga

Salary upto 60 PHP

Candidate should speak in English

Revenue & Business Growth

Set and meet revenue targets (rooms, F&B if applicable, ancillary services).

Monitor occupancy, Average Daily Rate (ADR), RevPAR.

Identify and execute initiatives to improve profitability.

Operational Management

Oversee daily operations of the property (front office, housekeeping, maintenance, guest services).

Ensure guest satisfaction : managing guest experience, handling complaints, maintaining service quality.

Stakeholder / Partner Relations

Work with hotel owners, property partners, vendors.

Coordinate with OYO regional / corporate teams (marketing, revenue management, tech).

Prepare, monitor, and control budgets.

Monitor costs, expenses, P&L.

Ensure compliance / minimize revenue leakage.

Staff Management

Enforce standard operating procedures (SOPs).

Build culture, ensure good staff morale / resolution of issues.

Quality, Standards & Compliance

Ensure compliance with local laws, licensing, health & safety regulations.

Work with marketing teams to promote property.

Oversee listings on OTAs / online platforms; ensure accuracy of descriptions, availability.

Drive both online and offline demand.

Performance Reporting & Analysis

Generate reports on operations, financials, guest feedback.

Use data (occupancy trends, guest reviews) to improve performance.

Seniorities

Mid-Senior level

Employment type

Full-time

Job function

Sales, Business Development, and Customer Service

Industries : Hospitality, Travel Arrangements, and Bed-and-Breakfasts, Hostels, Homestays

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General Manager • Pampanga, Philippines

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