Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, enthusiasm, and integrity. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are seeking to hire an HR Employee Relations Team Lead to join our growing company.
Job Responsibilities :
- Foster positive employee relationships and maintain a healthy work environment
- Ensure compliance with employment laws and regulations
- Manage and resolve conflicts; implement policies and communicate effectively
- Lead smooth onboarding and orientation for new hires
- Manage employee relations, resolve conflicts, and conduct exit interviews
- Maintain accurate employee records and HR systems
- Support workplace investigations and assist with disciplinary actions
- Communicate HR policies clearly and assist employees with their inquiries
- Collaborate with legal counsel on employment-related matters
Job Requirements :
Bachelor's degree in Human Resources, Business Administration, or any related course2-3 years of experience focus on Employee Relations and leadershipProven experience handling conflict resolution, workplace investigations, and disciplinary processesExperience leading or supervising a teamStrong knowledge of employment laws, labor regulation, and HR best practicesAbility to manage sensitive and confidential information with discretionStrong problem-solving skills and ability to make fair, informed decisionsProficient with HRIS platforms and Microsoft Office SuiteHas leadership abilities, including coaching and mentoring team membersWhy work with Swak BPO Corp.?
Opportunity to work with international teams and companiesOpportunity in promotions and salary increasesA company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional costFree meals prepared and provided by the company to promote a healthy lifestyleFree shuttle services provided around Angeles City and nearby areasA recreational facility that provides comfort and entertainment for employees to unwindThis is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.