Associate Trainer

Swak BPO Corp. is one of the fastest-growing BPO centers in the Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, energy, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we seek to hire an Associate Trainer to join our growing company.

Job Responsibilities :

• Conduct comprehensive training programs, ensuring delivery of consistent and engaging content
• Lead simulation-based training sessions to reinforce learning objectives and promote skill development
• Provide ongoing support to trainees by responding to questions and facilitating understanding
• Uphold and enforce the company's code of conduct, fostering a respectful and productive training environment
• Assess trainee readiness and recommend deployment to the production floor based on performance and progress
• Maintain a professional appearance and demeanor at all times to serve as a model for trainees
• Contribute to special projects and initiatives as assigned, demonstrating flexibility and collaboration
• Support the development and refinement of training materials and job aids as time allows

Job Requirements :

Why work with Swak BPO Corp.?