Associate Product Trainer - BGC, TaguigTASQ Staffing Solutions • Taguig, Metro Manila, Philippines
Associate Product Trainer - BGC, Taguig
TASQ Staffing Solutions • Taguig, Metro Manila, Philippines
10 days ago
Job type
- Quick Apply
Job descriptionTraining Needs Analysis : Ability to extend follow-up support on the floor to sustain learning and improve performance. Curriculum and Course Design : Demonstrates end-to-end understanding of course design methodologies. Content Development : Demonstrates end-to-end understanding of content development and maintains appropriate methodology. Course Delivery : Possesses effective delivery / training techniques and methods. Research Methodology : Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance. Ability to identify training needs accurately. CS and Tech Domain : Training experience in effective communication, customer service, technical support, and culture Technology Functional Knowledge : Basic working knowledge of word, Excel, and PPT to complete reporting and documentation efficiently and effectively High Impact Communication : Excellent oral and written communication skills; Displays pleasant nature with a receptive attitude in order to reflect the true essence of customer service leadership by example. Analytical Ability : Examines data from multiple sources and integrates the data and inputs to determine and resolve key issues; Arrives at multiple solutions / alternatives, keeping in mind the various stakeholders Profile Screening Criteria / Checks : Screening according to skills defined above—at least 3 years of training experience in soft skills and customer service. Graduate of any 4-year course. At least 4 years of total BPO work experience with 2 years of experience as a trainer in the BPO / shared services industry. Preferably with a background or knowledge in tech support. Excellent oral and written communication.
About the job : Associate Trainer (BGC Taguig) | Onsite
Work Setup : Onsite (BGC Taguig)
Shift : Shifting Schedules
Benefits :
- Quarterly performance bonus.
- Outstanding career development opportunities and fast-track career progression.
- Enjoy a fair work-life balance.
- HMO and life insurance for the employee and 2 dependents for free.
Responsibilities :
Required Skills :
Requirements :
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Trainer • Taguig, Metro Manila, Philippines
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