Talent.com
This job offer is not available in your country.
Retention Specialist -

Retention Specialist -

Staff4MeCebu City, Central Visayas, PH
30+ days ago
Job type
  • Quick Apply
Job description

Job Responsibilities

  • Maintain high knowledge on all departments
  • Have extensive experience with Salesforce and knowledge of navigating the interface.
  • Ability to provide a high level of detail to the Retention Account Manager related to the customer’s account.
  • Work directly with the Retention Account Manager to provide research on renewal targets
  • Review and process inbound leads to the correct sales team.
  • Work with other departments to drive renewal and cross sell success

Technical Requirements

Experience

  • One year of experience in Customer Care, Service, or Sales Administration
  • Extensive experience with Salesforce
  • Experience working with Sales Teams
  • Related Experience is a must
  • Experience in MS Suite
    • Create a job alert for this search

    Specialist • Cebu City, Central Visayas, PH

    Related jobs
    • Promoted
    Training Specialist

    Training Specialist

    TASQ Staffing Solutions, Inc.Cebu, Cebu, PH
    Work Arrangement : 100% Onsite in Cebu City Shift Schedule : Shifting Schedules (24x7) Role Requirements : > .At least 2nd year college completed (without back subject / s) > .Trainer in BPO trainin...Show moreLast updated: 1 day ago
    Staff Specialist Trainer / Onboarding Specialist

    Staff Specialist Trainer / Onboarding Specialist

    Staff4MeCebu City, Cebu, PH
    Quick Apply
    We’re looking for a dynamic and client-focused.Staff Specialist Trainer / Onboarding Specialist.This hybrid role blends training, onboarding, and frontline client support.You will play a critical r...Show moreLast updated: 30+ days ago
    • Promoted
    Trainer / Training Specialist (BPO)

    Trainer / Training Specialist (BPO)

    TASQ Staffing SolutionsCebu, Cebu, PH
    Work Arrangement : On-site (Cebu City) Shift Schedule : Shifting Schedule ( 24x7) Role Requirements : • At least 2nd year completed in college (no back subject / s) • At least 1 year of experience...Show moreLast updated: 30+ days ago
    • Promoted
    Patient Intake Coordinator (Intake ReferralCoordinator)

    Patient Intake Coordinator (Intake ReferralCoordinator)

    SVCPH Inc.Cebu City, Cebu, Philippines
    Overview for Referral Coordinator : .We are seeking an organized, detail-oriented, and efficient.Home Health Intake Referral Coordinator. The primary responsibility of this role is to manage and track...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead - Travel Airline

    Team Lead - Travel Airline

    TASQ Staffing SolutionsCebu, Philippines
    Should have patience and not be overawed by difficult situations.Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction.Good working knowledge of...Show moreLast updated: 30+ days ago
    • Promoted
    QA Manager - Travel (Cebu) | Start ASAP

    QA Manager - Travel (Cebu) | Start ASAP

    TASQ Staffing SolutionsCebu City, Cebu, Philippines
    About the job QA Manager - Travel (Cebu) | Onsite.QA Manager in a travel account / Telco Voice account.Has understanding of quality methodologies (Lean six sigma, Kaizen, etc).Direct client managemen...Show moreLast updated: 30+ days ago
    • Promoted
    Store Cashier - Lutopan Toledo City (ZLTC)

    Store Cashier - Lutopan Toledo City (ZLTC)

    MR DIY PhilippinesToledo City, Cebu, Philippines
    Candidate must possess bachelor’s degree (on Business course or any 4 year course).Has sufficient background in cashiering, preferably with POS experience. Has the ability to provide quality custome...Show moreLast updated: 30+ days ago
    Retention Specialist

    Retention Specialist

    Staff4MeCebu City, Central Visayas, PH
    Quick Apply
    Maintain high knowledge on all departments.Have extensive experience with Salesforce and knowledge of navigating the interface. Ability to provide a high level of detail to the Retention Account Man...Show moreLast updated: 30+ days ago
    • Promoted
    WFH Recruitment Support Specialist (PH-Based) -WizeTalent

    WFH Recruitment Support Specialist (PH-Based) -WizeTalent

    WizeTalentCebu City, Cebu, Philippines
    At WizeMentoring, we're on a mission to transform accounting and bookkeeping firms around the globe into high-performing businesses. Through our proven systems, mentorship, and strategic support, we...Show moreLast updated: 30+ days ago
    • Promoted
    Team Lead - Travel Account

    Team Lead - Travel Account

    TASQ Staffing SolutionsCebu, Philippines
    Rotational (24 / 7) | No Fixed Day Off.Responsible for managing team of associates.Independently handle, assist the customer to determine problems and provide resolutions on any customer care issues ...Show moreLast updated: 30+ days ago
    • Promoted
    Sr. Team Lead

    Sr. Team Lead

    TASQ Staffing SolutionsCebu City, Cebu, Philippines
    Minimum 3 years of exposure as a Sr.Group Lead handling team leaders (TLs) in BPO.Experience must be in voice account support (any LOB would do). Preferably someone who has a good background in oper...Show moreLast updated: 30+ days ago
    • Promoted
    Operations & Growth Coordinator (PH) (Remote)

    Operations & Growth Coordinator (PH) (Remote)

    OperationsArmyCebu City, Cebu, Philippines
    Ops & Growth Coordinator (100% Remote).Please apply through this application link : .You'll play a key role in ensuring high-value conversations and projects don't fall through the crack-staming inbo...Show moreLast updated: 30+ days ago
    • Promoted
    Travel CSR / Customer Service Representative | 100% Onsite,Shifting Schedule

    Travel CSR / Customer Service Representative | 100% Onsite,Shifting Schedule

    TASQ Staffing SolutionsCebu City, Cebu, Philippines
    Making reservations for flight, hotel, transfer, bus, train, visa, etc.Bachelor's Degree in Hospitality, Travel and Tourism, certification or equivalent field. Minimum of 2 years of equivalent worki...Show moreLast updated: 30+ days ago
    • Promoted
    Duty Manager

    Duty Manager

    Filinvest GroupCebu City, Cebu, Philippines
    FILINVEST COMPANY : CRIMSON RESORT & SPA MACTAN.In accordance with the policies, procedure and standards of Chroma Hospitality, Inc. Crimson Resort & Spa, Mactan, and under the direct supervision of ...Show moreLast updated: 30+ days ago
    • Promoted
    Recruitment Specialist

    Recruitment Specialist

    SVCPH Inc.Cebu City, Cebu, Philippines
    The Recruitment Specialist helps the organization find the right candidates for specific roles.This position is responsible for filling vacancies - including, but not limited to, roles in Operation...Show moreLast updated: 30+ days ago
    • Promoted
    Sales Specialist | Fixed Day Shift + Hybrid WorkOpportunity

    Sales Specialist | Fixed Day Shift + Hybrid WorkOpportunity

    SVCPH Inc.Cebu City, Cebu, Philippines
    Behind-The-Scenes at the World's Happiest Photo Studio.Are you a driven sales specialist looking for 6-digit commissions AND a day shift? Do you want to work with a creative company on a mission to...Show moreLast updated: 30+ days ago
    • Promoted
    Executive Partner

    Executive Partner

    Athena LabsTalisay, Central Visayas, Philippines
    Athena is on a mission to improve how people work and live.Our membership helps growth-motivated leaders work smarter, live better, and achieve more with a personalized support team backed by the l...Show moreLast updated: 30+ days ago
    • Promoted
    Call Center Process and Communcations Trainer - CebuCity

    Call Center Process and Communcations Trainer - CebuCity

    TASQ Staffing SolutionsCebu City, Cebu, Philippines
    About the job Call Center Trainer (Cebu).Benefits (Upon regularization) : .HMO Health Insurance avail on the 4th month (employee + 1 Free Dependent). Minimum of 2 years of experience as a Call Center ...Show moreLast updated: 30+ days ago