Helpdesk
TeleEye Philippines, Inc.Quezon City, National Capital Region, PH30+ days ago
Job descriptionWith a Bachelor’s Degree in Information Technology, Computer Science, or any relevant courses. Prior experience in a technical support or helpdesk role is an advantage Good communication and problem-solving skills Computer Literate Willing to learn about the tools, systems, or equipment that the company uses. Ability to stay calm under pressure and provide friendly service Willingness to learn and adapt to different systems or procedures Fresh graduates are also encouraged to apply.
RESPONSIBILITIES :
- Respond to help requests via phone, email, or in person
- Record and track issues, concerns, or requests using a log or support system
- Assist users in resolving basic problems related to equipment, tools, or services
- Escalate more complex issues to the appropriate team
- Follow up with users to ensure resolution and satisfaction
- Maintain accurate records of all support activities
- Provide basic guidance or instruction to users when needed
- Assist in organizing and maintaining support materials or resources
QUALIFICATIONS :
Create a job alert for this search
Helpdesk • Quezon City, National Capital Region, PH
Related jobs
The IT Helpdesk role encompasses overseeing and maintaining the client’s technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related is...Show moreLast updated: 30+ days ago
About the job : Helpdesk Trainer (Clark) | Onsite.Must have a Helpdesk-type background (hardware and software troubleshooting experience).
Familiar with operating system troubleshooting.Microsoft pro...Show moreLast updated: 13 hours ago
BPO centers in Clark Freeport Zone.We pride ourselves on doing great work for customers with professionalism, integrity, and enthusiasm.
Our work environment represents a culture of dedication, stab...Show moreLast updated: 18 days ago
Job Title : L3 IT Helpdesk Support Agent .We are seeking a proactive and customer-focused Helpdesk Technician to join our IT.
This role is responsible for providing first / second-level tech...Show moreLast updated: 3 days ago
About the company Fast-track your career with the Marlee Talent Pool.We're not just matching you with your ideal roles but unlocking your long-term career potential.Marlee goes above and beyo...Show moreLast updated: 30+ days ago
We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Helpdesk Support Specialist (Tech Support) to join our team.Our teams...Show moreLast updated: 30+ days ago
- Promoted
Onsite Helpdesk Support
Nityo InfotechMAKATI, National Capital Region, PH Salary : 40,000 + complete benefits - Location : Ortigas Pasig - Schedule : Regular Shift (9am - 6pm) - Set up : Purely Work Onsite Qualifications - Graduate of any Information Technology courses ma...Show moreLast updated: 30+ days ago
IT Helpdesk Support (Onsite, Bulacan)
KwaniiBulacan, PHQuick Apply
- Promoted
Helpdesk Admin - 1 yr Experience
Dempsey Inc.Makati, National Capital Region, PH TL AISA : Qualifications : oShort Course Certificate, Bachelor's / College Degree oMinimum of 1 year experience.Pay attention to details oHave business awareness oConsistency of tickets and email upda...Show moreLast updated: 30+ days ago
- Promoted
Chat Helpdesk Agent - Dayshift - No Experience Needed
Caldwell CommunicationsTaguig, National Capital Region, PH For regular employees, we offer an industry-leading benefits package that includes : Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity / Paternity Leave Oppo...Show moreLast updated: 30+ days ago
- Promoted
Onsite Helpdesk Engineer (Must have good communication skills)
Nityo Infotech Services PhilippinesOrtigas, National Capital Region, PH Direct Hiring! Onsite Helpdesk Engineer (Must have good communication skills) Set up : Onsite reporting (M-F) Location : Ortigas Center, Pasig City Schedule : Dayshift (9 : 00 AM - 6 : 00 PM) Salary...Show moreLast updated: 30+ days ago
- New!
Helpdesk Trainer (Clark) - Onsite
TASQ Staffing SolutionsAngeles City, Pampanga, PhilippinesQuick Apply
- Promoted
IT Helpdesk / Service Desk Analyst
H2 Software Consulting Services Inc.Pasig City, National Capital Region, PH We are seeking a motivated and customer-focused IT Helpdesk / Service Desk Analyst to provide first-line technical support and assistance across the organization.
The ideal candidate will have a fou...Show moreLast updated: 30+ days ago
IT Helpdesk Technician I
Swak BPO CorpAngeles City, Pampanga, PhilippinesQuick Apply
- Promoted
Level Support - TM (Taguig) | Onsite
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines Work setup : Onsite | Day shift 8am to 5pm or 9am to 6pm.Start Date : ASAP | BGC, Taguig.Handle support issues from Nessus customers via web to case, voice and chat channels.Handle product how-to, co...Show moreLast updated: 30+ days ago
Level 3 IT Helpdesk Support Agent
STAFFVIRTUALManila, Metro Manila, PhilippinesQuick Apply
- Promoted
BPO - Technical Support Engineer (Hybrid Setup)
Unity CommunicationsParañaque, Metro Manila, Philippines As a Technical Support Engineer, you are responsible for helping medical professionals resolve software issues so that they can develop lifesaving treatments in a more secure, efficient, and compli...Show moreLast updated: 30+ days ago
People Helpdesk Support
MarleeMakati, PHQuick Apply
- Promoted
Helpdesk Admin- 1 yr exp.
Dempsey Resource Management Inc.,Makati, National Capital Region, PH Qualifications : oShort Course Certificate, Bachelor's / College Degree oMinimum of 1 year experience.Pay attention to details oHave business awareness oConsistency of tickets and email update Job De...Show moreLast updated: 30+ days ago
- Promoted
L2 Helpdesk Specialist (MSP / Multiple Clients Background)
STAFFVIRTUALManila, Metro Manila, Philippines JOB TITLE : L2 Helpdesk Specialist.Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely manner.
Root cause analysis for end user problems.Esc...Show moreLast updated: 30+ days ago
Helpdesk Support Specialist (Tech Support)
CartrackMakati, Metro Manila, PHQuick Apply
- Promoted
Helpdesk Admin 1 yr exp Makati City
Dempsey Resource Management Inc.,Makati, National Capital Region, PH Qualifications : oShort Course Certificate, Bachelor's / College Degree oMinimum of 1 year experience.Pay attention to details oHave business awareness oConsistency of tickets and email update Job De...Show moreLast updated: 30+ days ago
- Promoted
Compensation Helpdesk with 2+ years exp in Sales Compensation
GGAS ServicesQc, National Capital Region, PH Compensation Helpdesk Work Arrangement : Onsite Level : SPE Location : Giga Qualifications : At least 2 years in college, no back subjects / dropped subjects 2+ years’ experience in Sales Compensatio...Show moreLast updated: 26 days ago
- Promoted
L2 Helpdesk Specialist (MSP / Multiple ClientsBackground)
STAFFVIRTUALManila, Metro Manila, Philippines JOB TITLE : L2 Helpdesk Specialist.Provide frontline support for both hardware and software issues via telephone or remote assistance in a timely manner.
Root cause analysis for end user problems.Esc...Show moreLast updated: 30+ days ago