This job offer is not available in your country.

Helpdesk Support Specialist (Tech Support)

CartrackMakati, Metro Manila, PH

30+ days ago

Job type

Quick Apply

Job description

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Helpdesk Support Specialist (Tech Support) to join our team. Our teams are collaborative, vibrant, fast-growing, and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Job Description :

Troubleshoot and resolve technical issues related to hardware, software, and networking
Install and configure hardware and software applications
Monitor and maintain Cartrack application and systems to ensure their smooth functioning
Collaborate with Global teams to implement and maintain IT projects
Document technical procedures, user manuals, and FAQs
Provide technical support for any IT related matters or issue
Train users on the use of Cartrack applications and hardware
Continuously update technical knowledge and skills

Requirements :

Minimum Higher Nitec / Diploma / Bachelor in Computer / Electronic Engineering / Telecommunication / Automotive Engineering or related discipline

Preferably with at least 2 years of related experience

Proficient in written and spoken English to handle customer queries

Must have a pleasant personality with high levels of motivation and enthusiasm

Ability to work independently and as part of a team

Willingness to work outside regular business hours as required

Create a job alert for this search

Support Specialist • Makati, Metro Manila, PH

Related jobs

T2 Tech Support Specialist

MorestaffingMetro Manila, Philippines

Quick Apply

The T2 Technical Support Specialist is an essential member of the Support team that provides assistance to customers and teammates alike by providing solutions and will also provide additional tech...Show moreLast updated: 9 days ago

IT Helpdesk Support (Onsite, Bulacan)

KwaniiBulacan, PH

Quick Apply

The IT Helpdesk role encompasses overseeing and maintaining the client’s technology systems to ensure smooth operations.This includes troubleshooting and resolving tech-related is...Show moreLast updated: 30+ days ago

Head of Technical Support & MDM

QuickTeamMetro Manila, PH

Quick Apply

Head of Technical Support & MDM.This role is critical in ensuring smooth device deployment, security, and performance for our users. Apple products, especially iPhones.Manage and support MDM sol...Show moreLast updated: 30+ days ago

IT Helpdesk Support

Questronix CorporationManila, Metro Manila, PH

Quick Apply

Serve as the first point of contact for customers seeking technical assistance over the phone or email.Perform troubleshooting through diagnostic techniques and pertinent questions.Determine the be...Show moreLast updated: 30+ days ago

iGaming Customer Support Specialist

GamdomMetro Manila, Metro Manila, .PH

Quick Apply

Gamdom is home to thousands of betting options for both .Since 2016, we have been steadily growing to provide more than just casino games and sports betting events to enjoy; With us, you can enjoy ...Show moreLast updated: 23 days ago

Technical Support and Dispatch

ClearSourcePasig City, PH

Quick Apply

Are you passionate about technology and providing exceptional support? We’re looking for a remote Technical Support & Dispatch with 2+ years of experience in...Show moreLast updated: 17 days ago

Technical Support

Questronix CorporationQuezon City, Metro Manila, PH

Quick Apply

Provide first and second-level support for server, network, and system incidents.Monitor infrastructure components and respond to alerts and status changes. Assist in system backups, patch verificat...Show moreLast updated: 30+ days ago

Application Support Specialist (Tech Support)

CartrackMakati, Metro Manila, PH

Quick Apply

Troubleshoot and resolve technical issues related to hardware, software, and networking.Install and configure hardware and software applications. Monitor and maintain Cartrack application and system...Show moreLast updated: 30+ days ago

IT Helpdesk Specialist

Questronix CorporationOrtigas Center, Metro Manila, PH

Quick Apply

People Helpdesk Support

MarleeMakati, PH

Quick Apply

About the company Fast-track your career with the Marlee Talent Pool.We're not just matching you with your ideal roles but unlocking your long-term career potential.Marlee goes above and beyo...Show moreLast updated: 30+ days ago

Technical Product Customer Support (SaaS Platform)

Hire OverseasMetro Manila, PH

Quick Apply

In this role, you’ll respond to inquiries via Intercom, resolve issues using our internal tools, and deliver a support experience that’s fast, clear, and rooted in empathy.If you’re comfortable sup...Show moreLast updated: 12 days ago

Customer Service & Technical Support Specialist

BruntWorkManila, 00, ph

Quick Apply

Extended hours to provide coverage for Pacific Time zone customers.Monday - Friday 9 : 00 am - 6 : 00 pm EST (includes 1hr unpaid break). Potential for weekend coverage as the company grows.Mix of inbou...Show moreLast updated: 21 days ago

Freelancer Support Specialist

Your Personal AIManila, 00, PH

AI solutions by combining ethical, high-quality data collection and annotation with innovative approaches.Our mission is to support industries in harnessing the power of AI to drive efficiency, inn...Show moreLast updated: 30+ days ago

Voice Technical Support Professional

StratifyIQPasig, NCR, PH

Quick Apply

We are seeking a dynamic and skilled.Voice Tech Support Professional.This role requires expertise in.The ideal candidate will have experience working in startup environments and be comfortable mana...Show moreLast updated: 30+ days ago

Technical Support Specialist T3

BoldrPasig City, Metro Manila, PH

Quick Apply

Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide. We are a global team, united by ...Show moreLast updated: 30+ days ago

Team Leader - Technical Support

SuperStaffAngeles, Pampanga, PH

Quick Apply

We are looking for a results-driven Team Leader to oversee a team of Technical Support Representatives providing global customer support. The ideal candidate is a hands-on leader who can coach, guid...Show moreLast updated: 30+ days ago

Technical Customer Support Specialist

ezyCollectMakati, Metro Manila, PH

Quick Apply

Why join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.Since 2016, ezyCollect has been helping 1,500+ businesses reduce their overdue invoices by 43%...Show moreLast updated: 21 days ago

Technical Support Specialist

BoldrPasig City, Metro Manila, PH

Quick Apply