Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that are meaningful, challenging, and rewarding. Whether you’re in customer service, IT, digital marketing, finance, or creative design, you’ll be empowered to do your best work, and build a career you can be proud of.
At Satellite Office, we’re committed to creating a workplace unlike any other, fostering growth through engaging employee programs, continuous learning and development, team-building experiences, company-wide celebrations, and world-class office spaces.
Why You'll Love Working Here :
🌟 You’re Valued.
You won’t just be a number. You’ll be part of a close-knit, collaborative team where your contributions matter.
🚀 You’ll Grow.
From day one, you’ll have access to learning opportunities, mentoring, and support to help you reach your full potential.
🎉 You’ll Belong.
We’re proud of our vibrant and inclusive culture, filled with team-building events, company-wide celebrations, wellness programs, and more.
🏢 You’ll Work in Style.
Our world-class offices are located in premium business hubs like BGC and Ortigas. Modern, comfortable, and designed to bring out your best.
💼 You’ll Work with Global Brands.
We match you with top international clients where you’ll work directly with their teams and make a real impact.
Whether you’re starting a new chapter or growing in your profession, Satellite Office is where you’ll find more than just a job. You’ll find a career you can be proud of.
- Role Accountabilities and Tasks
ACCOUNTS PAYABLE
Processing international supplier payments in USD including liaising with the Nick Scali purchasing team and corresponding with international suppliers relating to payments made.Oversee RCTI process to make payments to delivery driversUpload approved payment files to banking softwareProcess customer refunds via credit card and direct debitSuggest and implement improvements to AP tasksEngage with suppliers to address any concerns regarding payment or termsLEADERSHIP, PEOPLE DEVELOPMENT & COACHING
Lead, coach, and inspire the AP Team in the competencies, knowledge and behaviours required to achieve set tasks or targets.Provide training, coaching or feedback to assist team members to achieve full competence in their role.Conduct induction for new team members and provide training to team on policies and procedures as required from time to time.Effectively implement change where required to improve procedures and processes.WORKPLACE BEHAVIOUR
Foster a positive workplace culture and create a safe work environmentBehave in a manner that reflects the Nick Scali cultureComply with all directions given and do your best work every dayTreat everyone with respect, especially listening to understand and be cooperativeStrive to meet all work requirements and continuous improvementBe flexible to work until jobs are completed (including overtime where necessary)Strive to meet deadlines and work quality expectationsKeep colleagues and manager informed of work progress and notify them where deadlines will not be metFollow through on commitments and confirm when important work tasks are completedBe ethical and follow policies and procedures and not abuse workplace rights (e.g. personal / sick leave)Be responsive to feedback, especially where improvement is requiredProtect the business profits and report irregularities or errors immediatelyDemonstrate 100% commitment to safety policies and proceduresBe proactive in identifying / investigating potential hazards, risks or any injuries; and take timely and appropriate action to report, control, rectify and / or monitor hazards or risks as required.Ensure all non-work injuries are immediately reported to the Line Manager for Nick Scali to assess the provision of a safe work environment.Interpersonal Role
Positive mental attitude and enthusiasm
Remain open and positive during times of change or increased work volume.Uphold and foster positive team morale when faced with business challenges.Positive self-leadership and being a team player
Be responsible and accountable in ensuring that critical issues are communicated and discussed with your Line Manager in a timely manner.Follow the policies and procedures of both the client and Satellite OfficeWork cooperatively to problem-solve and meet work requirements, especially when work volumes are high or unexpected challenges arise.Positively influence others while remaining open to feedback and demonstrating a learning or growth mindset.Efficiently organize responsibilities for yourself and the team when needed.Seamlessly interact and exchange information with everyone you work with, both inside and outside the client’s organization.Personal Role
Organisation – Innovation & Continuous Improvement
Accountabilities and Tasks :
Offer suggestions or propose process improvements to help the client function more efficiently and effectively, including :
Improving service qualityReducing costsIncreasing output and productivityEnhancing safetyImproving consistency in meeting deadlinesStreamlining systems and processesDeveloping roles or jobs to improve outputs and responsivenessMeasures / Evaluation :
Job process or product / service improvements suggested and / or implementedLine Manager feedback on performance, behaviours, and teamworkWork completed to standard and within established timeframe.Individual – Career Development & Discipline
Accountabilities and Tasks
Self-Development : Continuously improve job performance by developing relevant skills and knowledge such as time management, personal organization, relationship building, conflict resolution, and project management.Discipline : Demonstrate leadership by adhering to established processes, policies, and procedures at all times.Measures / Evaluation :
Career or Personal Development Plan achievements and activities completedAdherence to policies, procedures, and processesLine Manager feedback on professional growth and compliance