Talent.com
This job offer is not available in your country.
Sales Operations Coordinator (AU IT Services, Hybrid)

Sales Operations Coordinator (AU IT Services, Hybrid)

ConnectOSMandaluyong City, Metro Manila, PH
30+ days ago
Job type
  • Quick Apply
Job description

Schedule : Monday -Friday (7 : 00 AM - 4 : 00PM PHT)

Provide operational enablement for the sales team and support improved customer experience through the delivery of administrative support that ensures high document quality, efficient order entry & fulfilment, and the effective coordination of Voice of Customer (VOC) interactions for all sales-related issues.

What are we looking for?

  • 2-3 years of experience in a Sales Support role
  • Experience or background in the IT Services industry is preferred
  • Experience using Service Now is highly advantageous
  • Background in finance or contract management preferred
  • Understands the importance of early escalation and the ability to identify divergence from expected outcomes
  • Demonstrates the ability to take ownership of problems and see them through to satisfactory conclusions.
  • Exceptional Customer Satisfaction skills for internal & external customers.

What will you do?

  • Demonstrate a clear understanding of contractual agreements and business rules.
  • Ownership and tracking of contract to order entry through Service Now & ERP
  • Manage all stakeholders relating to this process, including Sales, Shared Services, FXGS, PS, CAM, and COFO
  • Check pricing meets Policy framework, request supporting information for NSPA (Non-Standard Pricing Agreement) submission, where applicable
  • Accurate Data entry of BAU Orders
  • Follow up with sales on any missing documentation or errors to be rectified
  • Engage with Sales as any Customer issues arise
  • Liaise with Sales / COFO / Installations / Client to ensure timely implementation and close of BAU Projects & Bulk orders
  • Support Project leads to facilitate any changes in scope / MACD requirements (TS updates / OMT Liaison)
  • Use Service Now Workflow System to identify the correct channel for resolution, forward information for issue resolution & follow through to completion
  • Attempt to identify root cause of issues & provide updates to Sales Operations Team Leaders & Managers where consistent & recurring errors arise
  • Monitor how individual Sales practices may impact the Customer experience & report to management for review
  • Improve visibility to Sales on order progression
  • Provide real-time updates on delivery and install timeframes, identify stock shortages as required
  • Join the awesome team and enjoy these benefits & perks :

  • Hybrid
  • Medical, Dental Coverage and Life insurance from day 1 of employment
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila the Mega Tower, EDSA
  • JOIN CONNECTOS NOW!

    ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

    Our client provides products and services of Healthcare (Medical Systems, Bio-CDMO, and LS Solutions), Electronics (Semiconductor Materials, Display Materials, and Other Electronics Materials), and Imaging (Consumer Imaging and Professional Imaging).

    #ConnectOSCareers #JoinConnectOS #ConnectOSNonTech

    Equal Employment Statement

    Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

    Create a job alert for this search

    Sales Coordinator • Mandaluyong City, Metro Manila, PH

    Related jobs
    Sales Coordinator (AU IT Services, Hybrid)

    Sales Coordinator (AU IT Services, Hybrid)

    ConnectOSMandaluyong City, Metro Manila, PH
    Quick Apply
    Schedule : Monday -Friday (7 : 00 AM - 4 : 00PM PHT).Provide operational enablement for the sales team and support improved customer experience through the delivery of administrative support that ensure...Show moreLast updated: 30+ days ago
    • Promoted
    Outbound Sales Representative (Healthcare) | On-site

    Outbound Sales Representative (Healthcare) | On-site

    MCI CareersSan Fernando, Pampanga, Philippines
    MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries.We deliver Customer E...Show moreLast updated: 30+ days ago
    Sales Coordinator (Outbound Operations)

    Sales Coordinator (Outbound Operations)

    Sun Coast SciencesManila, Metro Manila, .PH
    Quick Apply
    We create best-in class products – from anti-aging serums, to immune support formulas, to online courses.Our wellness formulas have been designed by one of America’s top anti-aging doctors, our pro...Show moreLast updated: 28 days ago
    Sales Operations Coordinator (AU IT, Hybrid)

    Sales Operations Coordinator (AU IT, Hybrid)

    ConnectOSMandaluyong City, Metro Manila, PH
    Quick Apply
    Schedule : Monday -Friday (7 : 00 AM - 4 : 00PM PHT).Provide operational enablement for the sales team and support improved customer experience through the delivery of administrative support that ensure...Show moreLast updated: 30+ days ago
    PHL - Site Operations Coordinator

    PHL - Site Operations Coordinator

    TidalManila, NCR, Philippines
    Quick Apply
    Job Title : Site Operations Coordinator.Contractor Fee : $1,600 - $2,000 / month (USD).Engagement Type : Independent Contractor. Tidal is a Direct Placement Agency that helps job seekers find job opportu...Show moreLast updated: 11 days ago
    Sales Manager - IT

    Sales Manager - IT

    Octal Philippines Inc.Makati City, National Capital Region, PH
    Quick Apply
    Your responsibilities include developing targeted sales strategies that align with market trends and customer needs.You will build and maintain strong relationships with key stakeholders, identifyi...Show moreLast updated: 1 day ago
    Sales Operations & Data Coordinator

    Sales Operations & Data Coordinator

    BruntWorkManila, 00, ph
    Quick Apply
    Mondays to Fridays, 9 : 00 am to 6 : 00 pm, New York, NY, USA (Eastern Time).This is an exciting opportunity to become an integral part of a thriving media company’s sales operations team.You’ll play a...Show moreLast updated: 16 days ago
    Salesforce CRM & Operations Coordinator

    Salesforce CRM & Operations Coordinator

    24x7 DirectManila, 00, ph
    Quick Apply
    Philippine-based Filipino applicants.This position bridges CRM systems, tech onboarding, reporting, and internal automation to improve efficiency across the business. The role supports the wider tea...Show moreLast updated: 22 days ago
    IT Solutions Sales Manager

    IT Solutions Sales Manager

    Octal Philippines Inc.Pasig, Metro Manila, PH
    Quick Apply
    Octal Philippines is looking for a hands-on and entrepreneurial Sales Team Lead to guide our sales efforts and drive revenue growth. This is a unique "player-coach" role for a leader who excels at b...Show moreLast updated: 4 days ago
    OPR Operations Coordinator

    OPR Operations Coordinator

    LVH Global IncMetro Manila, 00, PH
    LVH is the prominent luxury super home chartering company that provides access to thousands of elite homes in hundreds of global destinations. Our team will orchestrate the entire experience includi...Show moreLast updated: 4 days ago
    Data and Operations Coordinator

    Data and Operations Coordinator

    AutoScale VenturesMetro Manila, Philippines
    Quick Apply
    Were looking for a Data & Operations Coordinator to join our growing team.In this role, you'll play a key part in sourcing data, coordinating with clients and partners, and ensuring that workflows ...Show moreLast updated: 9 days ago
    Sales Development Coordinator

    Sales Development Coordinator

    BruntWorkManila, 00, ph
    Quick Apply
    Mondays to Fridays, 9 : 00 am to 5 : 00 pm, Eastern Time.This is an exciting opportunity to join a results-driven appointment setting team where you’ll be responsible for nurturing warm leads and conve...Show moreLast updated: 16 days ago
    Sales Operations Assistant

    Sales Operations Assistant

    RevayaMetro Manila, PH
    Quick Apply
    Monday to Friday, 8 : 00 AM to 2 : 30 PM EST, with a 30-minute break.We’re seeking a high-energy, detail-oriented Sales Operations Assistant to work directly with the product manager / sales team o...Show moreLast updated: 11 days ago
    E-commerce Operations & Customer Service Coordinator

    E-commerce Operations & Customer Service Coordinator

    BruntWorkMetro Manila, 00, ph
    Quick Apply
    Contract type : Independent Contractor.Work Schedule : Flexible 30 hours / week 9am GMT+11 at the earliest.Regular business hours with flexibility. AEST / AEDT (Australia Eastern Time).Support a dynamic f...Show moreLast updated: 18 days ago
    Consumer Servicing Coordinator

    Consumer Servicing Coordinator

    Satellite OfficeTaguig, Metro Manila, PH
    Quick Apply
    Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that ...Show moreLast updated: 11 days ago
    Sales Coordinator

    Sales Coordinator

    Filinvest GroupSan Mateo, Rizal, Philippines
    Quick Apply
    FILINVEST COMPANY : Timberland Highlands Resort.Under the supervision of the Operations Manager, under the general supervision of the Banquet Sales Executive, the Sales Coordinator is responsible fo...Show moreLast updated: 30+ days ago
    Solutions Coordinator, SAM

    Solutions Coordinator, SAM

    Booth and Partners Pte LtdMakati, 00, ph
    Quick Apply
    You are a highly organized, collaborative, and detail-driven professional with a passion for project management and operational excellence. Reporting to the Solutions Development Manager, you will d...Show moreLast updated: 29 days ago
    Service Delivery Coordinator

    Service Delivery Coordinator

    DatacomManila, Metro Manila, PH
    Quick Apply
    With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and...Show moreLast updated: 30+ days ago