HR Generalist - Ortigas (Hybrid Setup after regularization)

Job Overview

The HR Generalist is responsible for managing a variety of HR functions, including onboarding, employee relations, performance management, and ensuring compliance with labor laws. This role plays a key part in administering compensation, benefits, timekeeping, and payroll processes while maintaining accurate employee records. Additionally, the HR Generalist supports employee engagement initiatives, fosters a positive work environment, and provides comprehensive HR support to drive organizational success and compliance.

Key Responsibilities

General HR Administration : Maintain employee records, manage HR documentation, and handle routine inquiries regarding company policies and procedures.

Onboarding & Offboarding : Assist the Talent Acquisition team in managing end-to-end onboarding for new hires and oversee offboarding processes for departing employees, including documentation, orientation, integration, exit interviews, clearance, and final pay processing.

Employee Relations & Engagement : Address employee concerns and conflicts, promote a positive work environment, and implement engagement programs to boost morale, satisfaction, and retention. Monitor engagement through surveys and feedback sessions. Oversee and manage projects of Culture Builders committee.

Performance Management : Facilitate the performance appraisal process, ensure clear expectations are set, and provide support for performance improvement plans. Help managers & team leaders deliver constructive feedback and career development guidance.

Compensation & Benefits Administration : Administer employee benefits, payroll, and government-mandated contributions (SSS, PhilHealth, Pag-IBIG). Ensure accurate processing of claims and compliance with labor regulations.

Timekeeping & Payroll : Oversee timekeeping processes to help ensure accurate payroll processing. Ensure compliance with legal and company guidelines in managing attendance and working hours.

Company Policies & Compliances : Write, update, and implement company policies in alignment with Philippine labor laws. Ensure adherence to labor laws and conduct regular audits to maintain compliance with documentation and reporting requirements.

HR Consultancy : Advise and support management on best practices, strategies, and organizational development. Offer guidance on issues like employee relations, talent management, and compliance to ensure HR processes align with company goals and legal requirements. Provide expert insights into HR trends, issues, and solutions for continuous improvement.

Process Improvement : Continuously evaluate and enhance HR processes to increase efficiency and effectiveness. Identify areas for process optimization, recommend improvements, and implement solutions that streamline operations and support organizational growth.

Other responsibilities : Represent the company at job fairs, career events, and BPO / HR-related industry conferences, and perform other related tasks as required.

Qualifications

Education : Bachelor's degree in Human Resource Management, Psychology, Business Administration, or a related field.

Experience : At least 5 years of experience in an HR generalist role. Leadership experience is a strong advantage.

Technical Skills : Microsoft Office Suite (Excel, Word, PowerPoint), and familiarity with HRIS / payroll systems. In-depth knowledge of Philippine labor laws (Labor Code, SSS, PhilHealth, Pag-IBIG regulations) and government-mandated benefits administration is essential. Familiarity with AI-driven HR tools is preferred.

Soft Skills : Strong interpersonal and communication skills, both written and verbal, with the ability to engage effectively with employees at all levels. Problem-solving, conflict resolution, organizational, and time management skills are a must. High emotional intelligence, high ethical standards and the ability to maintain a positive work environment are crucial.

Language : Proficiency in English is a must.