Team Lead for US Healthcare Billing | Get a 15K Signing Bonus

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities :

• Access and retrieve claim information through various medical billing portals
• Contact insurance companies or patients via phone when necessary to follow up on claims
• Accurately input data into a live spreadsheet.
• Ensure timely and accurate submission and follow-up of medical claims
• Collaborate with team members to identify billing issues.
• Overseeing daily operations for all agents delivering high-quality and valued services.
• Conducting training and coaching, including insights and action plans to improve
• Analyzing and reporting on productivity and other metrics - such as attendance, end of day reports, and compliance with company protocols
• Ensuring that the client is updated on significant program activities, issues, and concerns through calls, emails, meeting, reports
• Performing productive work for the clients and other supervisory tasks as required

Requirements

Benefits

What can we offer you?

Our commitment to you