Experienced Chat / Email Support Agents

NOTE : At least 1 year of extensive Email and / or Chat Support experience is required . If you have the required experience, please make sure to highlight that on your resume. Only candidates who meet the minimum qualification will be reviewed.

About the account :

This is a newspaper company located in New York City, and is looking into expanding operations in the Philippines for customer support.

Heed their call :

"Join us, if you are enthusiastic about spreading the Truth and Tradition. We are looking for self-motivated Customer Support Agents that align with our core values and mission statement to join our call center team, handling inbound / outbound subscription calls. If you have a contagious personality, a desire to engage in meaningful conversation, the ability to think critically and on-your-feet in the moment, and a passion for genuinely helping others, we want to hear from you."

Responsibilities :

• Answer customer inquiries regarding subscriptions via chat and email
• Attend to billing concerns
• Resolve billing disputes

Desired Skills & Knowledge :

Work Schedule : Night Shift

About SVC :

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Checkout our Facebook page : www.facebook.com / selectvoicecomph

Enjoy the following benefits :

How to apply :

Interested candidates may visit our Recruitment Hub at G / F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM .

What to prepare :

or

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days . Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday) .