E-Commerce Specialist - CRM (44016) - Shaw Blvd, Pasig

Salary : 20,000 - 25,000

Required Experience :

Graduate of any four-year course

Excellent communication skills, both written and oral

Possesses good customer service, interpersonal, and teamwork skills

Knowledgeable of customer’s portal or E-Commerce platforms (Lazada, Shopee, Zalora, etc.)

Responsibilities :

• Leads in the development of a holistic and data-driven approach for both immediate and long-term Customer Relationship Management (CRM) strategy, effectively driving awareness, engagement, purchasing behavior and customer retention;
• Develop strategic plan that are data driven for online marketing programs, promotions and brand awareness for own platform, online marketplaces and other retailers;
• Analyzes key business metrics / data including classification and key item sales, online marketing programs such as search, content and performance, and online consumer preferences to maximize sales;
• Build and manage strong relationships with various online market places;

Collaborates with cross-functional teams within the company to ensure the smooth operations of the company’s internal and external online platforms; and

Effective sales and profit management according to business objectives.