Administrative and Customer Support

Job Description

This is a remote position.

Job Highlights

Contract : Independent Contractor

Schedule :  35  hours a week | Monday – Friday, 10 : 00 AM – 5 : 00 PM EST

Scope

• Future expansion opportunities into HR and accounting functions
• Support role for both administrative operations and customer service functions
• Work primarily involves backend website operations, Discord communication, and Google Sheets management

Responsibilities

Requirements

Benefits

Independent Contractor Perks :

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_28232_JOB

Requirements

Requirements : Exceptional written and verbal communication skills - Ability to handle phone calls professionally with customers Strong Customer service and Administrative experience required Advanced proficiency with Google Sheets, including experience with filters, sorts, counts, and other functions Experience with Discord for team communication Familiarity with Zoom for video conferencing Strong email management and customer service skills Data entry accuracy and attention to detail Research and summarization capabilities Experience with workflow management systems Ability to work independently while maintaining regular communication with the team