Training Manager - Cebu (hybrid)

About the job :  Training Manager - Cebu City (hybrid)

Qualifications :

Minimum of 2 years as Training Manager in BPO Industry.

Responsibilities :

• Manage process trainers, Assistant Manager, and Lead Assistant Managers aligned to the process.
• The job focuses on coaching and mentoring process trainers, Assistant Manager, Lead Assistant Managers, facilitate training classes as needed.
• Administer Training Needs Analysis, and come up with action plans to address knowledge gaps.