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Trainer - Ecommerce (Cebu) | Onsite

Trainer - Ecommerce (Cebu) | Onsite

TASQ Staffing SolutionsCebu, Philippines
30+ days ago
Job description

Nature Of the Account :  Ecommerce

Start Date :  ASAP

Type of Support : Voice

Work Arrangement :  100% Onsite (Cebu)

Shift Schedule | Restdays :  24x7

Educational Requirement :

  • Finished at least 2 years in college without back subject / s

Work Experience :

  • Minimum 1 year experience as Trainer
  • Preferred : Retail background, but can be a trainer for any customer service accounts
  • Good communication skills
  • Responsibilities :

  • Training Needs Assessment :   Identify skill gaps and training requirements through surveys, interviews, and performance analysis.
  • Curriculum Development :   Design and develop training programs, including materials, presentations, and online resources, tailored to different departments and skill levels.
  • Training Delivery :   Conduct training sessions, workshops, and seminars using various methods like lectures, interactive activities, and simulations.
  • Evaluation and Improvement :   Assess the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary adjustments.
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    Cebu • Cebu, Philippines