We are seeking a detail-oriented, thorough, and organized sales supervisor to join our growing team. In this position, you will play a key role in providing excellent customer service and growing the company's revenue. You will supervise and coordinate the sales representatives' schedules to meet and exceed sales quotas.
Sales Supervisor Duties and Responsibilities :
- Understand customer needs and offer solutions and support
- Organize and coordinate sales representatives' schedules
- Research potential leads from business directories, web searches, or digital resources
- Recruit, hire, and train new sales representatives
- Receive and report on all sales leads
- Supervise sales representatives and assistants
- Answer potential customer questions and follow-up call questions
- Work with the sales team when closing sales
- Track weekly, monthly, and quarterly performance and sales metrics
- Meet all sales quotas and goals
- Assist sales representatives and the team to meet and exceed goals
Sales Supervisor Requirements and Qualifications :
Bachelor's degree in business administration, business, or related field preferredTwo (2) years' previous experience in customer support, client services, sales, or a related fieldDemonstrated and proven sales resultsBasic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles / accounts;Focused on customer serviceExcellent verbal and written communication skillsPersuasive and goal-orientedIn-depth understanding of company services and its position in the marketExcellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experienceAbility to multitask, prioritize, and manage time efficiently