Customer Support Representative (With Php30,000 Signing bonus)

Client Profile : This company assist different organizations to increase their performance by providing resolution and services in technology, operation and strategy. They are serving more than 38 years here in the Philippines.

Position : Customer Support Representative (With Php30,000 Signing bonus)

Company Industry : BPO Company

Location : Cubao City

Postal Code : 1100

Salary Offer : Php15,000-Php30,000

Work Schedule : Shifting Schedule

Work Set Up : Work Onsite

Benefits :

✨Health Insurance (HMO)

✨Life Insurance

✨Maternity leave

✨Paternity leave

✨Loyalty Gift

✨Christmas Gift

✨Night Differential if applicable

✨Allowances

✨Company-sponsored trainings, upskilling, and certification

✨Flexible Working Arrangements

✨Healthy and Encouraging Work Environment

Job Requirements :

✨Open for High School graduate and College Undergraduate

✨With at least 6 months experience in customer service

✨Willing to work onsite in Taguig

✨Amenable to attend face to face interview

✨Can start as soon as possible

Job Responsibilities :

✨ Assist customers with inquiries regarding products, services, and company offerings in a courteous and professional manner.

✨ Manage and resolve customer concerns by providing timely, effective, and customer-focused solutions.

✨ Ensure a high level of customer satisfaction through clear communication, empathy, and proactive support.

✨ Maintain accurate and updated customer records, process transactions, and organize all relevant documentation.

✨ Perform other customer service–related duties as may be assigned by the immediate superior.

Recruitment Process : (Face to face)

✨HR Interview

✨Second Interview

✨Final Interview

✨Job Offer