Head Of Operations

Head Of Operations

Head Of Operations jobs in the Philippines

Posted today

Job Description

About the Role

The VP – Voice Operations is responsible for driving operational excellence, profitability, and client satisfaction across large-scale voice programs. You will manage senior leaders, own the P&L, and ensure KPIs are consistently met or exceeded.

Key Responsibilities

• Lead ~800–2,000 FTEs across multiple customer service, sales, or tech support programs
• Build and mentor a strong leadership pipeline (Directors, Senior Managers, Ops Managers)
• Own P&L accountability : cost control, revenue optimization, and margin delivery
• Partner with clients and internal stakeholders to ensure SLA commitments are met
• Introduce process improvement, automation, and digital adoption initiatives
• Represent operations leadership in client reviews, QBRs, and governance meetings

Must-Have Qualifications

Good-to-Have

Why Join Us

Strategic Planning Manager

Posted today

Job Description

Why work with us?

We are a world-class, diverse team of marketing strategists, developers, analysts, designers, and writers who work together to get things done the smart way.

We value personal and professional growth; thus, we only hire people who are passionate in what they do. We support their growth by creating a work environment that encourages collaboration, and mutual respect. We work with integrity, have a lot of FUN, and we are staunch believers in work-life-balance. Our collaborative nature enables us to quickly share the best practices among our teams and recommend new ideas to our clients that are ready to implement.

And we are growing rapidly – doubling revenue, employees, and client base every 4-6 months. Our clients are industry leaders and multimillion-dollar companies who have trusted 2X to deliver tens of millions in pipeline and thousands of qualified leads.

Accountabilities & Responsibilities

Requirements

What we offer

Strategic Planning Associate

Posted today

Job Description

Department : Strategic Planning and Development

Type : Regular

Planning activities such as market updates and trends, and review of KPIs and major programs / action plans for the assigned department / s; monitoring of performance vs plans and budgets; research on market analysis and business intelligence.

Qualifications

Strategic Planning Manager

Pasig City, National Capital Region ₱1,500,000 - ₱2,500,000

Posted today

Job Description

Company Description

REBISCO leads the snack food industry with beloved products. This role focuses on business planning, data analysis, and development of strategic plans in a hybrid setup in Pasig.

Responsibilities

Who You Are

You build strategic partnerships, drive timely project delivery, and contribute to business growth with urgency and energy.

Requirements

Preferred

Our Culture

Emerson and Cocogen content has been trimmed to maintain focus on the job details, requirements, and benefits while removing non-essential corporate messaging and region-specific application notices. Equal opportunity employer statements remain where present.

Strategic Planning Associate

Posted today

Job Description

The Strategic Planning Associate facilitates strategic planning, evaluates action plans, and tracks performance metrics.

Qualifications

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