Assistant Manager - Service Desk

Work Setup : On-site in Alabang, Muntinlupa

Schedule : Shifting Schedules

Requirements : Bachelor's Degree

4 years of team management experience handling technical / service desk clients or campaigns

Champion in Center of Excellence / Process Excellence / Operational Excellence

Process improvement and process framework creation : Experience in creating process definitions or frameworks for coaching, training, reporting, governance, and workforce management.

Strong Excel and PPT Skills

Can start ASAP.

Benefits :

HMO for Employee and 2 Dependents (On Day 1)

Quarterly performance bonus

Outstanding career development opportunities and exposure to multiple accounts

Weekends Off