Talent.com
This job offer is not available in your country.
AU RTO Senior Student Support Officer | ZR_978_JOB

AU RTO Senior Student Support Officer | ZR_978_JOB

PeoplePartners IncNational Capital Region (Manila), 00, ph
13 days ago
Job type
  • Quick Apply
Job description

Job Description

This is a remote position.

AU RTO Senior Student Support Officer

Background

  • At PeoplePartners, we’re hiring for one of our outstanding clients—an Australian RTO dedicated to delivering quality education and compliance excellence. They’re looking for a Senior Student Support Officer who thrives on structure, accuracy, and ensuring students stay on track from enrolment to completion.

About the Role

  • This role is about precision, process, and accountability. You’ll be the frontline for student administration, enrollments, compliance, and progression tracking. Every detail matters—and your expertise will keep systems accurate, contracts compliant, and learners supported.

    • Your Key Responsibilities :

  • Process and verify enrollments, documentation, and eligibility checks.
  • Maintain VETtrak and LMS with accurate, up-to-date student data.
  • Set up invoicing, payment plans, and logins correctly the first time.
  • Track student progression, completions, and compliance deadlines.
  • Monitor “at risk” students, escalate issues, and manage interventions.
  • Administer extension, suspension, and withdrawal processes with accuracy.
  • Ensure compliance with RTO standards across student services.
  • Issue satisfaction surveys, collate data, and report findings.
  • Provide clear, timely updates to students and internal teams.

    • Requirements

    About YOU

  • 5+ years of student support or administration experience in an RTO.
  • Advanced user of VETtrak or other student management systems.
  • Strong understanding of RTO compliance standards & processes.
  • Excellent English communication—written and verbal.
  • Organized, proactive, and unafraid to escalate issues early.
  • Equally strong in customer service and record-keeping.

    • About YOUR Work History

  • Experience in student enrollments, progression, and compliance reporting.
  • Proven ability to manage competing deadlines with accuracy.
  • Strong background in LMS and data management.

    • About the Culture YOU Thrive In

  • Compliance and deadlines are non-negotiable.
  • You’re part of a collaborative, professional admin team.
  • Detail, accuracy, and accountability are your strengths.
  • You value doing things right—every time.

    • Key Responsibilities YOU Can’t Wait to Do

  • Keep records and reporting audit-ready.
  • Deliver smooth student administration with zero errors.
  • Support training operations through reliable, compliant processes.

    • How YOU Will Be Measured

  • Accuracy and compliance of student records.
  • Timely completion of enrollments and reporting.
  • Reliability in supporting both students and internal teams.

    • When & Where YOU Will Work

  • Remote, PH-based.
  • Monday–Friday | (Day-Shift) AEST.

    • Ready to make compliance your superpower? Apply today and be the backbone of student success and RTO compliance.

    Benefits

  • Permanent Work-from-home setup
  • Company-provided equipment
  • Secondary Wi-Fi Modem
  • 21 Leave Credits Annually - Leave benefits begin on Day 1.
  • 100% conversion of UNUSED leave credits
  • HMO on Day 1
  • 13th Month Pay
  • Monthly Gift Voucher
  • Milestone Tokens (Birthday / Anniversary / Christmas).
  • A Life Beyond the Screen #WorkLifeBalance.
  • Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
    • Create a job alert for this search

    Support • National Capital Region (Manila), 00, ph

    Related jobs
    AU Bookkeeping and Administrative Support - (ZR_27842_JOB)

    AU Bookkeeping and Administrative Support - (ZR_27842_JOB)

    BruntWorkQuezon, QUE, ph
    Quick Apply
    Monday to Friday, 12 PM to 4 PM.Australian Eastern Standard Time.Schedule : 12 PM to 4 PM, Monday through Friday.Australian Eastern Standard Time zone. Primary focus on bookkeeping (70%) with adminis...Show moreLast updated: 4 days ago
    IT Technical Support Advocate (Project-based)

    IT Technical Support Advocate (Project-based)

    BoldrPasig, Metro Manila, PH
    Quick Apply
    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 5 days ago
    T2 Tech Support Specialist

    T2 Tech Support Specialist

    MorestaffingMetro Manila, Philippines
    Quick Apply
    The T2 Technical Support Specialist is an essential member of the Support team that provides assistance to customers and teammates alike by providing solutions and will also provide additional tech...Show moreLast updated: 12 days ago
    AU RTO Compliance Officer (WFH) | ZR_974_JOB

    AU RTO Compliance Officer (WFH) | ZR_974_JOB

    PeoplePartners IncNational Capital Region (Manila), 00, ph
    Quick Apply
    AU RTO Compliance Officer (Remote).Registered Training Organization (RTO) that’s committed to helping people succeed in their learning and career journeys. They’re looking for someone who thrives on...Show moreLast updated: 13 days ago
    AU RTO Health / Individual Support Assessment Marker (WFH) | ZR_997_JOB

    AU RTO Health / Individual Support Assessment Marker (WFH) | ZR_997_JOB

    PeoplePartners IncNational Capital Region (Manila), 00, ph
    Quick Apply
    AU RTO Health / Individual Support Assessment Marker (Remote).We’re helping one of our leading RTO clients find a.Health / Individual Support Assessment Marker. This role is about fairness, constructive...Show moreLast updated: 5 days ago
    Recruitment of International Students : Study Abroad with Loans Available

    Recruitment of International Students : Study Abroad with Loans Available

    Dfbooking Recruitment ServicesManila, Metro Manila, Philippines
    Quick Apply
    Studying abroad is a life-changing experience that opens doors to new opportunities, cultures, and perspectives.For international students, the journey begins with meeting specific requirements tha...Show moreLast updated: 4 days ago
    Audit Officer - Audit Support / Continuous Audit

    Audit Officer - Audit Support / Continuous Audit

    EastWest BankMakati, NCR, Philippines
    Quick Apply
    Corporate Rank : Junior Officer-Manager.Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to succes...Show moreLast updated: 30+ days ago
    AU RTO Enrollment Support Officer (WFH) | ZR_995_JOB

    AU RTO Enrollment Support Officer (WFH) | ZR_995_JOB

    PeoplePartners IncNational Capital Region (Manila), 00, ph
    Quick Apply
    AU RTO Enrollment Support Officer (Remote).PeoplePartners is hiring on behalf of one of our awesome clients in the Australian vocational education. If you're passionate about helping students take t...Show moreLast updated: 6 days ago
    AU RTO Student Engagement Officer (WFH) | ZR_996_JOB

    AU RTO Student Engagement Officer (WFH) | ZR_996_JOB

    PeoplePartners IncNational Capital Region (Manila), 00, ph
    Quick Apply
    AU RTO Student Engagement Officer (Remote).We’re partnering with one of our amazing clients in Australian vocational education to find a. You’ll be the friendly face (or voice) making sure students ...Show moreLast updated: 5 days ago
    Administrative Assistant (Student Support)

    Administrative Assistant (Student Support)

    BruntWorkManila, 00, ph
    Quick Apply
    Monday to Friday, 10 : 30 AM – 7 : 30 PM (UK Time, 1-hour lunch).Join a growing student lettings business as an.This role is perfect for someone who is highly organized, detail-oriented, and comfortabl...Show moreLast updated: 18 days ago
    Senior Technical Support Advocate

    Senior Technical Support Advocate

    BoldrManila, Metro Manila, PH
    Quick Apply
    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 30+ days ago
    Tier 1 Support Specialist (JDR - 09092025 - FTTSS)

    Tier 1 Support Specialist (JDR - 09092025 - FTTSS)

    RippedboxstationManila, Metro Manila, Philippines
    Quick Apply
    This role plays a critical part in ensuring a seamless user experience by providing prompt, courteous, and effective support. The ideal candidate is a proactive problem-solver with strong communicat...Show moreLast updated: 17 days ago
    AU Accounting Support Specialist - GSCPCFS

    AU Accounting Support Specialist - GSCPCFS

    Global Staff Connections, Inc.Pasig City, Metro Manila, Philippines
    Quick Apply
    Accurately record bills and invoices in.Action and complete assigned tasks in.Set up and review commission groups in.Respond promptly and professionally to broker queries.Prepare invoices for broke...Show moreLast updated: 30+ days ago
    OJT / Intern / Trainee 2025

    OJT / Intern / Trainee 2025

    Good Tree International SchoolTanza, Cavite, Philippines
    Quick Apply
    Need to render at least 300 hours.Willing to start by this month.With monthly transportation Allowance (1000php / month). Upon completion, will be providing Certificate of Completion.Willing to enter ...Show moreLast updated: 30+ days ago
    Technical Support Advocate T1 (Project-Based)

    Technical Support Advocate T1 (Project-Based)

    BoldrPasig, Metro Manila, PH
    Quick Apply
    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 30+ days ago
    Senior Director, Customer Support

    Senior Director, Customer Support

    BoldrPasig, Metro Manila, PH
    Quick Apply
    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating.We are a global team united by our desire to connect diverse people with shared values for a b...Show moreLast updated: 30+ days ago
    AU RTO Student Success Coach | ZR_968_JOB

    AU RTO Student Success Coach | ZR_968_JOB

    PeoplePartners IncNational Capital Region (Manila), 00, ph
    Quick Apply
    AU RTO Student Success Coach (Remote).We’re PeoplePartners, hiring on behalf of one of our inspiring clients in the RTO space. They're growing fast and need a calm, capable, and compassionate coach ...Show moreLast updated: 24 days ago
    AU RTO Student Support Officer (WFH) | ZR_976_JOB

    AU RTO Student Support Officer (WFH) | ZR_976_JOB

    PeoplePartners IncNational Capital Region (Manila), 00, ph
    Quick Apply
    AU RTO Student Support Officer (Remote).At PeoplePartners, we’re looking for a sharp and detail-obsessed.AU RTO Student Support Officer. This role is all about keeping student records watertight, co...Show moreLast updated: 13 days ago