Administrative Assistant (Student Support)

Job Description

This is a remote position.

Schedule : Monday to Friday, 10 : 30 AM – 7 : 30 PM (UK Time, 1-hour lunch)

Client Timezone : UK (Wales)

Total Weekly Hours : 40 hours

Join a growing student lettings business as an Administrative Assistant . This role is perfect for someone who is highly organized, detail-oriented, and comfortable working remotely while directly supporting the business owners. You’ll take on a mix of administrative, bookkeeping, customer service, and social media support tasks—all essential to keeping operations running smoothly throughout both peak and off-peak periods.

Responsibilities

Manage daily email correspondence and organize inboxes

Perform general administrative tasks following step-by-step process guides

Provide basic bookkeeping support (invoice organization, payment tracking)

Support social media management by responding to inquiries and scheduling posts

Answer and make calls to students using international dialer software

Conduct follow-up calls to check student satisfaction and resolve concerns

Organize and maintain client files and documentation

Support office operations to free up staff for in-person tasks

Adapt to seasonal workload variations (with peak activity in September)

Requirements

Proven experience as a Virtual Assistant or in administrative roles

Strong English communication skills (written and verbal)

Ability to follow detailed processes accurately

Basic bookkeeping and organizational skills

Customer service experience, ideally with young adults / students

Comfortable using international dialer software for phone communications

Reliable internet connection and professional home office setup

Independent Contractor Perks

HMO coverage (available in eligible locations)

Permanent work-from-home arrangement

Immediate hiring opportunity

ZR_27221_JOB

Requirements

Proven experience as a Virtual Assistant or in administrative roles Strong English communication skills (written and verbal) Ability to follow detailed processes accurately Basic bookkeeping and organizational skills Customer service experience, ideally with young adults / students Comfortable using international dialer software for phone communications Reliable internet connection and professional home office setup