Collections Trainer

The Collection Trainer designs, delivers, and evaluates training programs for new and existing

debt collection team member. This role helps all team members to be equipped with the

knowledge, skills, and tools necessary to perform their roles effectively, ethically, and in

compliance with regulatory standards.

Mentioned below are key duties :

• Develop and deliver onboarding programs.
• Create training modules on collection techniques, negotiation skills, compliance, and

customer service.

metrics.

Skills Required :