Customer Data Coordinator (TLGC)

Job Description

This is a remote position.

Work Schedule : Part-time; Monday to Friday 9 : 00am to 1 : 00pm Sydney Time

Overview

We are seeking a detail-oriented Part-Time Customer Data Coordinator to maintain accuracy and consistency across our customer management systems (LANA and Ascora). This role is crucial in ensuring data integrity, enabling reliable reporting, and supporting smooth business operations. The ideal candidate will have strong attention to detail, a methodical approach to data handling, and the ability to identify and correct inconsistencies quickly.

Responsibilities

Update and align customer details across LANA and Ascora.

Review and maintain accurate customer records, including :

Contact details (name, phone, email, etc.)

Address information, ensuring correct and complete city and suburb encoding.

Contact assignments and ownership records.

Tagging for classification and retrieval.

Identify and resolve missing, incomplete, or unclear customer information.

Collaborate with team members to confirm customer data when needed.

Uphold confidentiality and accuracy when handling customer records.

Scope

Handle and process 50–70 customer accounts per hour with high accuracy.

Ensure consistency and alignment of customer data across two systems (LANA and Ascora).

Act as the first line of defense against data discrepancies, supporting reliable reporting and decision-making.

Work part-time with flexible scheduling, reporting to the Operations or Admin Manager.

Requirements

Strong attention to detail and organizational skills.

Proven experience with CRM or job management systems (LANA, Ascora, or similar) is an advantage.

Ability to identify, correct, and prevent data errors quickly.

Clear and professional communication skills.

Basic computer literacy, typing accuracy, and comfort with data entry tasks.

Ability to work independently with minimal supervision.

Benefits

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

ZR_27751_JOB

Requirements

Advanced proficiency in QuickBooks Online HR experience with an AU-based client / company Strong understanding of Australian bookkeeping practices, including BAS Excellent communication and documentation skills Detail-oriented, self-managed, and highly organized Ability to proactively identify and solve problems Previous experience supporting trade businesses is a strong advantage Independent Contractor Perks Permanent remote role with a collaborative team culture Opportunity to make a meaningful impact on business growth and stability Access to backup support and documented processes for smooth operations Be part of a company that values proactive communication and reliability Immediate hiring ZR_24527_JOB