Service Desk COE Assistant Manager (Alabang) - Onsite
TASQ Staffing SolutionsMuntinlupa City, Metro Manila, Philippines4 days ago
Job type
- Quick Apply
Job descriptionRelevant years of experience : 5 years minimum BPO experience in customer service and technical service desk clients / campaigns Leadership experience : 4 years minimum handling a team for customer service accounts Educational attainment : College graduate any course Amenable to working in shifting schedules. Amenable to work ONSITE - Alabang Able to start ASAP. HMO for Employee and 2 Dependents (On Day 1) Quarterly performance bonus Outstanding career development opportunities and exposure to multiple accounts Weekends Off
About the job : Service Desk COE Assistant Manager (Alabang) | Onsite
Responsibilities :
- Process Optimization : Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization
- Technology & Innovation : background in evaluating and integrating new tools like AI, automation, and analytics to improve customer interactions
- Training & Development : Provides coaching, skill-building programs, and knowledge-sharing initiatives for agents / team leads
- Data analytics and metric improvement : Monitors performance metrics, ensures adherence to policies, and maintains service excellence
- Customer Experience Enhancement : Analyzes feedback, implements improvements, and fosters a customer-centric culture
Requirements :
Benefits :
Create a job alert for this search
Service Desk Manager • Muntinlupa City, Metro Manila, Philippines
Related jobs
About the job : Assistant Quality Manager (Alabang) | Onsite.Process Management : Ensure adherence to the quality framework for the existing scope and deploy the framework for any new ramp-ups.Identi...Show moreLast updated: 4 days ago Provide direction, inspire a positive work environment, and foster open communication.Define team goals, connect the work to the organization's objectives, and assign responsibilities based on team...Show moreLast updated: 7 days ago 
Process Optimization : Identifies inefficiencies, streamlines workflows, and enhances service delivery through standardization.
Technology & Innovation : background in evaluating and integrating n...Show moreLast updated: 9 days ago 
About the job : Assistant Manager / Team Leader (Alabang) | Onsite.Provide direction, inspire a positive work environment, and foster open communication.
Define team goals, connect the work to the orga...Show moreLast updated: 4 days ago Service Desk - Center of Excellence Assistant Manager (Alabang).HMO for Employee and 2 Dependents (On Day 1).Outstanding career development opportunities and exposure to multiple accounts.Process O...Show moreLast updated: 9 days ago 
- Promoted
Assistant Manager - Service Desk
TASQ Staffing SolutionsAlabang, Muntinlupa, National Capital Region, PH Work Setup : On-site in Alabang, Muntinlupa Schedule : Shifting Schedules Requirements : > .Champion in Center of Excellence / Process Excellence / Operational Excellence > .Process improvement and pr...Show moreLast updated: 10 days ago
Call Center Assistant Quality Manager (Alabang) - Onsite
TASQ Staffing SolutionsMuntinlupa City, Metro Manila, PhilippinesQuick Apply
Assistant Manager / Team Leader (Alabang) | Onsite
TASQ Staffing SolutionsMuntinlupa, Metro Manila, PhilippinesQuick Apply
- Promoted
Senior Operations Manager - Service Desk (BGC, Taguig)
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines About the job : Senior Operations Manager—Service Desk (BGC, Taguig) | Onsite.HMO for Employee and 2 Dependents (On Day 1).
Outstanding career development opportunities.Must have managerial leadershi...Show moreLast updated: 30+ days ago
Service Desk COE Assistant Manager (Alabang) | Onsite
TASQ Staffing SolutionsMuntinlupa, Metro Manila, PhilippinesQuick Apply
- Promoted
Operations Director (Service Desk) | Alabang
Infosys BPMMuntinlupa, Metro Manila, Philippines Operations Director (Service Desk) | Alabang.Infosys BPM Muntinlupa City, National Capital Region, Philippines.Identifies opportunities and enable delivery of improvements in order to enhance produ...Show moreLast updated: 7 days ago
- Promoted
Service Desk
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines At least 3 years BPO experience with 2 years of experience in a Service Desk role, IT helpdesk or Technical Support role - Under BPO or IT Shared Services.
Strong problem-solving and analytical skil...Show moreLast updated: 30+ days ago
Call Center Assistant Manager / Team Leader (Alabang)
TASQ Staffing SolutionsMuntinlupa, Metro Manila, PhilippinesQuick Apply
- Promoted
Senior Operations Manager - Service Desk (Taguig) |Onsite
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines Must have managerial leadership experience already.Amenable to work onsite in BGC.Amenable to work in shifting schedules.
Preference to ITIL certified candidates.Strong requirement for service desk ...Show moreLast updated: 30+ days ago
- Promoted
CS CoE Center of Excellence Assistant Manager - Taguig
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines TASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP.Position : CS - Center of Excellence Assistant Manager (Taguig) • •.
Health Maintenance Organization (HMO) covera...Show moreLast updated: 30+ days ago
Service Desk - Center of Excellence Assistant Manager - Alabang (Weekends Off)
TASQ Staffing SolutionsMuntinlupa, Metro Manila, PhilippinesQuick Apply
- Promoted
Senior Operations Manager - Service Desk (Taguig) | Onsite
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines Must have managerial leadership experience already.Amenable to work onsite in BGC.Amenable to work in shifting schedules.
Preference to ITIL certified candidates.Strong requirement for service desk ...Show moreLast updated: 30+ days ago
- Promoted
Senior Operations Manager - Service Desk (BGC,Taguig)
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines About the job : Senior Operations Manager—Service Desk (BGC, Taguig) | Onsite.HMO for Employee and 2 Dependents (On Day 1).
Outstanding career development opportunities.Must have managerial leadershi...Show moreLast updated: 30+ days ago
- Promoted
Service Desk Analyst (Alabang - 40,000 gross)
JK Network ServicesAlabang, National Capital Region, PH COMPANY PROFILE : BPO company that provide an end-to-end BPO services to client globally.Position : IT Service Desk Analyst Company Industry : BPO Work Location : BGC, Taguig Work Schedule : Shifting sc...Show moreLast updated: 30+ days ago
- Promoted
Senior Executive Facilities Engineer - Alabang
TASQ Staffing SolutionsMuntinlupa, Metro Manila, Philippines About the job Senior Executive Facilities - Engineer (Alabang) | Onsite.HMO for Employee and 2 Dependents (On Day 1).Outstanding career development opportunities.
Participate in Disaster Recovery an...Show moreLast updated: 30+ days ago
- Promoted
Mall Operations Manager (Alabang)
Filinvest GroupMuntinlupa, Metro Manila, Philippines Merchants Assistance and Administrative Coordination.Ensures facilitation of coordination of requirement of constructing tenants (new tenants and or renovating / existing tenants) with the objectiv...Show moreLast updated: 30+ days ago
- Promoted
Service Desk - Senior Operations Manager - Taguig
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines About the job : Senior Operations Manager—Service Desk (Taguig) | Onsite.HMO for Employee and 2 Dependents (On Day 1).Outstanding career development opportunities.
Must have managerial leadership exp...Show moreLast updated: 30+ days ago
- Promoted
CS CoE Center of Excellence Assistant Manager -Taguig
TASQ Staffing SolutionsTaguig, Metro Manila, Philippines TASQ is looking to hire for the CS CoE Center of Excellence Assistant Manager role ASAP.Position : CS - Center of Excellence Assistant Manager (Taguig) • •.
Health Maintenance Organization (HMO) covera...Show moreLast updated: 30+ days ago