IT Operations Director

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced HEAD OF IT OPERATIONS (DIRECTOR) to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities :

• Analyze, articulate, implement, and maintain governance components with clarity of authority and responsibilities.
• Pursue the company and department roadmaps.
• Manage IT-related financial activities in both the business and IT functions, covering budget, cost and benefit management, and prioritization of spending.
• Optimally manage supplier and vendor relationships and contracts.
• Provide a structured approach to ensure optimal recruitment / acquisition, planning, evaluation, performance management, and development of IT operations staff
• Ensure high-quality service support to internal and external customers by managing the support team and implementing support monitoring systems and applications.
• Ensure optimal business and operational continuity by implementing the right hardware, network, and software solutions.
• Protect enterprise information, and implement the appropriate security policies, processes, and systems
• Manage all projects in alignment with enterprise strategy based on sound IT project management approaches.
• Initiate, plan, control, and execute projects, and close with a post-implementation review.
• Implement technology solutions that enhance the company’s industry competitiveness through product and service innovations.

Requirements

Benefits

Compensation Package : Negotiable

Our commitment to you