About the job : Assistant Manager - Retail (Cebu) | Onsite
Nature Of the Account : Retail
Start Date : 12-Sep
Type of Support : Voice
Work Arrangement : 100% Onsite (Cebu)
Shift Schedule | Rest Days : 24x7
Educational Requirement : 2nd year completed / College Graduate
Work Experience :
- 4 to 6 years experience as a Team Lead in any voice LOBs (preferably in the retail domain)
Responsibilities :
Staff Management : This includes tasks like recruitment, training, performance evaluations, scheduling, and addressing employee concerns.Customer Relations : Assistant managers often interact with customers, handle complaints, and ensure a positive customer experience.Operational Support : They might be involved in inventory management, maintaining store standards, ensuring safety, and contributing to the overall efficiency of the business.Communication and Coordination : They act as a bridge between management and staff, relaying information, implementing procedures, and facilitating communication.