BPO Assistant Manager - Travel (Cebu City)

About the job : Assistant Manager - Travel (Cebu) | Onsite

Work Setup : Onsite (Cebu)

Shift : GY Shift

Requirements : 5 years in BPO

2 to 3 years in a TL-level role

Preferably with experience in Amadeus, Sabre, Galileo tools

Good communication skills

Travel industry experience is a must

GDS is a nonnegotiable tool; the rest are preferred

Education Requirements : At least 2 years in College (preferred but not required)

Responsibilities :

Provides strategic direction to area of business for critical business decisions

Initiates and leads standardization, improvement, re-engineeringt-effectiveness ini initiatives

Identifies and implements revenue generation opportunities

Works in diverse challenging environment and offer consultation & define the business requirements

Leads change management efforts and share best practices with team and build diverse talent

Delivers high-quality standards across the processes and projects

Adheres to Controls and compliance as per company policy and norms

Demonstrates analytical capabilities, problem-solving, ambiguity management, multi-tasking

abilities in addition to driving results and collaborating & relationship-building skills.