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Platform Support Associate
EastvantagePasig, Metro Manila, PH9 days ago
Job descriptionBachelor’s degree or relevant experience Experience in customer service or technical support background and understanding of customer support is preferred. Ability to learn new software applications quickly. Strong organizational and problem-solving skills. Fluency in English and excellent written and oral communication skills Demonstrated ability to maintain a high level of accuracy and attention to detail in all tasks and projects Passionate about customer service and energized by talking to people and providing them with assistance Self-motivated and self-managed within a dynamic, fast-paced, and collaborative environment Strong interpersonal and communication skills High-performing individual with integrity who can meet new challenges Willing to step in and help others when things are busy Has a positive attitude and ability to create enthusiasm and dedication among colleagues
🌟 We're Hiring : Support Operations Associate! 🌟
As a Support Operations Associate / Platform Support Associate, you will be a key member of our Operations Team, providing dedicated support to internal departments and customers. Your role ensures that both our customers and commercial team receive the necessary assistance to stay efficient, productive, and successful. Our corporate and working language is English.
📍 Location : Pasig, Philippines
⏰ Work Mode : Work From Office
💼 Role : Support Operations Associate / Platform Support Associate
Responsibilities :
- Providing application support to customers’ product-related enquiries
- Troubleshooting and resolving technical issues with developers and product managers
- Serving as an expert on internal processes and system functions
- Managing the above through our internal platform (SmartHub), HubSpot, and Jira.
Qualifications :
Who are you?
#phhiring #platformsupport #supportoperations #smarthub #Hubspot #Jira
Ready to make an impact? 🚀 Apply now and let’s grow together!
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Associate • Pasig, Metro Manila, PH
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