Senior Technical Support Specialist
CartrackMakati, Metro Manila, Philippines30+ days ago
Job descriptionDiploma or Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry. Proficient in English Excellent communication and interpersonal skills Hands-on and a positive attitude Technically independent with good initiative Strong analytical problem-solving skills with an out-of-box approach in providing solutions Willing to work onsite in Makati City and can do field work from time to time.
Cartrack is a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Senior Technical Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.
Job Responsibilities :
- Providing technical support to teams within the organization when required
- Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.
- Maintaining and updating technical documents and procedures
- Identifying and resolving system issues
- Perform daily system monitoring, verifying integrity and availability of Cartrack's application
- Perform daily post installation / QA validation
- Review systems and application logs for remote diagnostic of field devices
- Provide training and assistance to users of Cartrack application systems
- Provide on-site field support and installation
- Verify completion of scheduled jobs
- Internal IT support
Job Requirements :
Create a job alert for this search
Technical Support Specialist • Makati, Metro Manila, Philippines
Related jobs
We are a leading global SaaS company in smart mobility and telematics, serving over 2 million users across 23+ countries.
We provide real-time vehicle tracking, fleet management, and data analytics ...Show moreLast updated: 30+ days ago
This role plays a critical part in ensuring a seamless user experience by providing prompt, courteous, and effective support.
The ideal candidate is a proactive problem-solver with strong communicat...Show moreLast updated: 30+ days ago
Why join ezyCollect In the time it takes you to read this job ad, our platform collects around $58,991.Since 2016, ezyCollect has been helping 1,500+ businesses reduce their overdue invoices by 43%...Show moreLast updated: 30+ days ago
Monday to Friday, 8AM to 4 : 30PM New Zealand (NZST).Including a 30 minute unpaid break.Join a dynamic technology company operating dual business lines as both an Internet Service Provider and M...Show moreLast updated: 27 days ago
- Promoted
Financial Tech Support Specialist
METACOMMuntinlupa, National Capital Region, PH Step into the world of FinTech and grow your career with us.As a Financial Tech Support Specialist, you’ll help small and medium businesses with QuickBooks software—assisting clients with installat...Show moreLast updated: 24 days ago
IT Technical Support Specialist
CartrackMakati, Metro Manila, PHQuick Apply
- Promoted
IMS Support Specialist - 3 yrs Experience
DEMPSEYCHINO ROCES, MAKATI CITY, National Capital Region, PH Requirements : College Graduate of Bs in IT or any related course Minimum required experience - 1yr but less than 3 years Programming : .
NET, Javascript Experience in Crystal Reports, MySQL Server, Mi...Show moreLast updated: 10 days ago
- Promoted
Technical Support Specialist
TigerUXTaguig, National Capital Region, PH Responsibilities • Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed.Communicate with customers and technicians via Five9 SoftPhone.Monitoring of al...Show moreLast updated: 19 days ago
- Promoted
Technical Support
Orbit Teleservice NCRTaguig, National Capital Region, PH WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS.LEARN MORE ABOUT OUR JOB VACANCIES BELOW.
We are continuously looking for top talents to join our team.We achieve st...Show moreLast updated: 17 days ago
- Promoted
CSR - Tech Support Specialist
Sapient Global ServicesCubao, National Capital Region, PH Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss th...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist (Hybrid)
Tigerux Agile InnovationTaguig, National Capital Region, PH Job description : Responsibilities : - Provide technical support for EV charging stations, including diagnosing and resolving issues.
Escalate complex cases to manufacturers or higher-level support wh...Show moreLast updated: 30+ days ago
- Promoted
Apply Now as Technical Support Specialist / with or without exp
Caldwell CommunicationsManila, National Capital Region, PH For regular employees, we offer an industry-leading benefits package that includes : • Competitive Salary • 13th Month Pay • HMO with 3 free Beneficiaries on Day One 20% ND Maternity / Paternity Leave...Show moreLast updated: 30+ days ago
Tier 1 Support Specialist (JDR - 09092025 - FTTSS)
RippedboxstationManila, Metro Manila, PhilippinesQuick Apply
- Promoted
Technical Support Specialist / For IT Graduates / Newbies are welcome
Caldwell CommunicationsManila, National Capital Region, PH For regular employees, we offer an industry-leading benefits package that includes : Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity / Paternity Leave Oppo...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Specialist (BGC-Hybrid)
TigerUXTaguig, National Capital Region, PH Responsibilities : • Diagnose and resolve customer issues related to EV chargers, escalating to manufacturers when necessary.
Use Five9 SoftPhone to communicate with customers and field technicians.M...Show moreLast updated: 16 days ago
- Promoted
Technical Support Specialist (Taguig-Hybrid)
TigerUXTaguig, National Capital Region, PH Responsibilities : • Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers.Communicate with customers and technicians using Five9 SoftPhone.Monitor equipment uptim...Show moreLast updated: 8 days ago
- Promoted
CSR - Tech Support Specialist
BPO Sapient SolutionsCubao, National Capital Region, PH Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss th...Show moreLast updated: 30+ days ago
- Promoted
Technical Support
Nityo InfotechMAKATI, National Capital Region, PH Salary : 80,000 Set up : Hybrid (2x a week onsite) Location : Makati City Schedule : Night Shift (9pm - 6am or 10pm - 7am) (M-F) Qualifications : - 2 years of professional experience in a technical su...Show moreLast updated: 30+ days ago
- Promoted
IMS Support Specialist - 3 yrs Experience
Dempsey Inc.Chino Roces, Makati City, National Capital Region, PH Requirements : College Graduate of Bs in IT or any related course Minimum required experience - 1yr but less than 3 years Programming : .
NET, Javascript Experience in Crystal Reports, MySQL Server, Mi...Show moreLast updated: 10 days ago
Technical Customer Support Specialist
ezyCollectMakati, Metro Manila, PHQuick Apply
- Promoted
Technical Support Specialist (Hybrid)
TigerUXTaguig, National Capital Region, PH Responsibilities : • Diagnose and resolve customer issues related to EV chargers or escalate to manufacturers as needed.Communicate with customers and technicians via Five9 SoftPhone.Monitor equipme...Show moreLast updated: 9 days ago
Technical Support Specialist (ISP / MSP)
BruntWorkREMOTE, 00, phQuick Apply
- Promoted
Technical Support Specialist / Telco Account / Dayshift / Apply NOW
Caldwell CommunicationsManila, National Capital Region, PH For regular employees, we offer an industry-leading benefits package that includes : Competitive Salary 13th Month Pay HMO with 3 free Beneficiaries on Day One 20% ND Maternity / Paternity Leave Oppo...Show moreLast updated: 30+ days ago
- Promoted
CSR - Tech Support Specialist
BPO Sapient NCRCubao, National Capital Region, PH Easy, no-hassle and Fast One-day Hiring process! Earn up to 28k monthly plus more benefits! We are looking for a Tech Support Specialist in our Metro Sites! This is for urgent hiring, don’t miss th...Show moreLast updated: 30+ days ago