Medical Receptionist

Job Description

This is a remote position.

Schedule : Monday–Thursday, 9 : 00 AM–3 : 00 PM PST (1-hour unpaid break)

Client Timezone : Lake Oswego, OR

Total Weekly Hours : 20 Hours

Become part of a thriving Medical Receptionist that’s redefining accessible mental health services. This fully remote organization is dedicated to providing compassionate, patient-centered care to individuals across the region. With rapid growth and an expanding team, this is an exciting opportunity to play a vital role in connecting patients with life-changing psychiatric support — all while working from the comfort of your home.

This position is ideal for someone passionate about healthcare and eager to make a meaningful impact. As the practice grows, there will be opportunities to advance into full-time roles, making this a perfect step for professionals seeking to build a career in healthcare administration.

Responsibilities

Be the first welcoming voice patients hear when reaching out for mental health support

Capture new client information accurately and efficiently with empathy and professionalism

Coordinate closely with the intake team to ensure timely follow-up for new patients

Make professional follow-up calls to therapists and urgent care facilities regarding referral packets

Conduct outreach to medical practices to share patient availability and practice services

Assist in executing targeted email campaigns and marketing communications

Perform general administrative tasks to support smooth day-to-day operations

Requirements

Prior experience in medical reception or healthcare administration (strongly preferred)

HIPAA compliance knowledge and certification (required)

Proficiency with phone systems (GoToConnect experience is a plus)

Excellent verbal and written communication skills for professional patient interactions

Strong computer literacy for email and administrative systems

Self-motivated with the ability to work independently in a remote setting

Professional phone presence with exceptional customer service skills

Availability to work Pacific Time hours to align with practice operations

Independent Contractor Perks

Permanent work-from-home arrangement

Immediate hiring

ZR_27872_JOB

Requirements

Prior experience in medical reception or healthcare administration (strongly preferred) HIPAA compliance knowledge and certification (required) Proficiency with phone systems (GoToConnect experience is a plus) Excellent verbal and written communication skills for professional patient interactions Strong computer literacy for email and administrative systems Self-motivated with the ability to work independently in a remote setting Professional phone presence with exceptional customer service skills Availability to work Pacific Time hours to align with practice operations