Tech support Jobs in Philippines

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Tech support • Philippines

Last updated: 22 hours ago

Microsoft Dynamics 365 Tech Support

eFLEXervices, Inc.PH

Quick Apply

Who we are : eFlexervices is a BPO company with a legacy spanning 23 years, we've honed our craft in providing exceptional quality and building unshakable trust. At eFlex, we're not just a BPO...Show moreLast updated: 30+ days ago

Technical Support

Northpoint Development BankPhilippines, Philippines

College graduate preferably in Engineering, Computer Science or IT.IT and performing tasks related job.Can work under pressure and can adapt in a fast paced working environment.San Pedro, Laguna : R...Show moreLast updated: 10 days ago

Community Support

SnaphuntPhilippines

Opportunity within a company with a solid track record of performance.Strong opportunities to progress your career.Facilitate end-to-end booking cycle from taking bookings from clients / students, un...Show moreLast updated: 30+ days ago

IT Support

HawodTech Solutions Inc.Philippines

We are seeking a service-oriented and self-motivated professional to join IT support team to support.IT support team is to focus and support every opportunity for our global clients in many.In this...Show moreLast updated: 30+ days ago

Community Support

VIPTutors coPhilippines

VIPTutors was launched in 2019 out of City Launch Lab in London with the mission to empower the education industry by providing education firms with an online platform for on-demand tutor sourcing ...Show moreLast updated: 30+ days ago

Admin Support

Jobs360Philippines, Philippines

Complete new product setup forms.Maintain administration on pricing including completing price change forms; notification of price changes. and preparing customer pricing submission forms.Maintain ...Show moreLast updated: 4 days ago

Server Support

Dynamic QuestPhilippines, Philippines

We are seeking Server Support Specialist to help meet the demands of our expanding client base.We serve companies in a wide range of industries, focusing our efforts on helping our clients prosper....Show moreLast updated: 10 days ago

Customer Support Representative

HuskeePhilippines

Customer Support Representative.As a Customer Support Representative, you will play a pivotal role in ensuring customer satisfaction, resolving issues, and maintaining a positive brand image.Your e...Show moreLast updated: 30+ days ago

Support Officer (Tagum)

Quipper Philippines Inc.Philippines, Philippines

Responsible for building strong relationships with clients.Responsible for driving customer satisfaction to partner schools. Trains end-users on the usage of Quipper's eLearning platform.Conducting ...Show moreLast updated: 12 days ago

Support-Administrative

Energy Development CorporationPhilippines, Philippines

Administrative Support : Assists in the various areas of administrative support services catered to the facility, including but not limited to the following : . Service Vehicle and Fuel Management.Cant...Show moreLast updated: 3 days ago

Support Analyst

Ksearch Asia ConsultingPhilippines, Philippines

The client is building a new Centre of Execution (COEx) in Manila and urgently needs IT Support Analyst.See more job openings in Information Technology. Our client is a leading global digital market...Show moreLast updated: 4 days ago

Tech Support (Tier 1 Noc Technician) - Wfh Permanent

CloudstaffPhilippines, Philippines

Ability to troubleshoot Layer 1 (physical layer) circuit issues.Call out circuit issues to the associated carriers.Engage vendors on hardware and software related issues. Work on customer-related tr...Show moreLast updated: 17 days ago

CUSTOMER SUPPORT

BooPhilippines

Boo is a personality-based social / dating app that allows you to deeply understand anyone and connect with people who intuitively understand you. Identify and assess customers' needs to achieve satis...Show moreLast updated: 24 days ago

Technical Support

Phil-Data Business Systems, Inc.Philippines, Philippines

Desktop Support Engineer is responsible in repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem in a ...Show moreLast updated: 20 days ago

Triage Support Specialist

ScalableOSncr, 00, ph

We are seeking a high-performance.Tier 1 and 2 issues promptly, and escalate those that require more time and attention.The best person for this position is someone with high-energy, detail-oriente...Show moreLast updated: 15 days ago

Sales Support Representative

Office BeaconPhilippines

Answering customer inquiries and following up with customers about their order status.Assisting with troubleshooting for client orders, account statuses, and pertinent issues.Keeping up with sales ...Show moreLast updated: 30+ days ago

Telehealth Support

Power Up Workpool Inc.Philippines, Philippines

Job Title : Managed Care Coordinator / Telehealth Support • •.Responsible for coordinating hospice services for managed care patients which includes establishing and maintaining the patient's plan of ...Show moreLast updated: 14 days ago

New!

Technical Support Representative

Dynamic Talent SolutionsPhilippines, Philippines

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. No BPO experience needed for college graduate.BPO for HS / SHS...Show moreLast updated: 22 hours ago

Technical Support

Straive (Formerly Spi Global)Philippines, Philippines

Graduate of BS IT or any IT related course.Excellent communication including written, verbal and strong listening skills. Must be familiar with the CRM ecosystem.Monitor system integrations / automati...Show moreLast updated: 12 days ago

Legal Support

Staff4MePH

Quick Apply

We are seeking a detail-oriented and proactive.In this role, you will assist attorneys and staff with legal documentation, research, and administrative tasks, helping ensure cases are managed smoot...Show moreLast updated: 30+ days ago

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Microsoft Dynamics 365 Tech Support

eFLEXervices, Inc.PH

30+ days ago

Job type

Quick Apply

Job description

Who we are : eFlexervices is a BPO company with a legacy spanning 23 years, we've honed our craft in providing exceptional quality and building unshakable trust.

At eFlex, we're not just a BPO company – we're your partners in success.

Our approach is all about finding the perfect match between talent and the organizations we support.

We're not just investing in our work; we're investing in people, optimizing performance, and maximizing efficiency.

We are all about exceptional quality and unwavering trust.

What we are looking for : Are you ready to take your expertise to the next level?

At eFlexervices, we're not just hiring Microsoft Dynamics 365 Support Consultant (Tier 1) – we're empowering your talent to deliver quality and performance.

Join us in shaping the success and making an impact that truly matters.

We are currently seeking a skilled Microsoft Dynamics 365 Support Consultant to join our team.

In this role, you will be a direct hire with eFlex, providing dedicated support to one of our esteemed clients—a prominent Microsoft Dynamics 365 partner known for delivering comprehensive ERP and CRM solutions to mid-sized businesses across North America.

While the client's name is confidential, they are recognized for their expertise in Microsoft Dynamics 365 implementations and support services.

As a Microsoft Dynamics 365 Support Consultant, you will play a pivotal role in ensuring the seamless operation and optimization of our client's Dynamics 365 Customer Engagement (CE) and Business Central (BC) solutions.

Your responsibilities will encompass providing technical support, troubleshooting issues, and implementing enhancements to meet evolving business needs.

You will collaborate closely with internal teams, clients, and third-party vendors to deliver high-quality solutions that drive customer satisfaction.

What you’ll be doing : Triage and manage customer support requests, ensuring timely resolution within defined service level agreements (SLAs).

Identify and document work order requests, collaborating with the support lead to execute these tasks effectively.

Provide exceptional technical support and guidance to internal teams and clients, addressing issues related to Dynamics 365 CE, Business Central, and Power Platform functionalities, configurations, and integrations.

Collaborate with clients to understand their business processes, identify pain points, and propose improvements or workarounds.

Document and track development specifications and resolutions comprehensively and accurately.

Work in tandem with internal teams, including consultants and project managers, to resolve complex issues and develop new capabilities.

Coordinate with third-party vendors, such as software developers and system integrators, to troubleshoot and resolve integration issues.

Stay abreast of the latest releases, updates, and features of Microsoft Dynamics 365 Business Central, Dynamics 365 CE, Power Platform, and related technologies.

Continuously enhance technical support processes, documentation, and knowledge base to improve efficiency and support development operations.

Provide input and feedback to the product development team regarding customer requirements, enhancement requests, and bug reports.

Qualifications and Requirements : Bachelor’s degree in Computer Science, Application Development, or a related field (or equivalent experience).

In-depth knowledge of Microsoft Dynamics 365, including configurations and integrations, particularly within accounting operations.

Strong problem-solving and analytical skills, with the ability to quickly comprehend complex systems and workflows.

Excellent communication and interpersonal skills to effectively interact with clients, colleagues, and third-party vendors.

Ability to work independently and manage multiple priorities in a fast-paced environment.

Strong customer service orientation and a commitment to delivering a positive support experience.

Microsoft certifications related to Microsoft Dynamics 365 and Dynamics 365 CE Development or Solution Architecture are highly desirable.

Benefits and Perks : At eFlex, we're not just a workplace – we're a community of playmakers, committed to fostering growth, learning, and personal connections.

Here's what's in store for you : Living Our Values : We don't just talk the talk; we walk the walk.

From learning and personal growth to caring deeply about our team and clients, our values are the compass guiding our vibrant workplace.

Competitive Compensation : Your hard work deserves recognition.

Enjoy a competitive salary and benefits package, including comprehensive HMO coverage and optical reimbursements.

Flexible Work Options : Work your way!

If you're outside Baguio City, embrace a permanent work-from-home setup.

For those within Baguio, our hybrid work model offers the best of both worlds.

Wellness Matters : Recharge and refresh!

Our flexible vacation and sick leaves empower you to prioritize your well-being, ensuring a healthy work-life balance.

Pathways to Success : Your journey with us is brimming with growth opportunities.

We're dedicated to nurturing your career and supporting your rise through the ranks.

Ready to embark on an enriching journey?

Join the eFlex family and experience a workplace that values your individuality and success.