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Travel Sales Trainer - BPO (Cebu City)

TASQ Staffing SolutionsCebu City, Philippines

14 hours ago

Job description

Position Title : Trainer - Travel Sales (Cebu) | Onsite

Start Date : ASAP

Account Type : Travel Sales

Support Type : Voice

Work Setup : Fully Onsite

Shift & Rest Days : Night Shift

Educational Qualification : At least completed 2nd year of college or higher

Work Experience :

At least 3 years of total experience, including 6 months to 1 year as a Trainer
Proven experience in managing Sales Campaigns
Proficiency with tools such as Salesforce, PowerPoint, coaching & mentoring, and Microsoft Office
For new hire training : Delivering training, individual and co-facilitated sessions, reporting
For existing staff : Floor support, coaching, conducting training needs analysis, working with Quality and Operations teams, and calibration sessions

Key Responsibilities :

Needs Assessment : Identify skill gaps and training requirements through surveys, interviews, and performance data.

Curriculum Development : Design and develop training materials like presentations, handouts, and online resources.

Training Delivery : Conduct training sessions, workshops, and seminars using diverse instructional methods.

Evaluation & Feedback : Measure training effectiveness via feedback and monitor performance improvements.

One-on-One Coaching : Provide personalized coaching and support to individual employees.

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Sales Trainer • Cebu City, Philippines

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