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BPO Team Lead - Travel Sales (Cebu City)

BPO Team Lead - Travel Sales (Cebu City)

TASQ Staffing SolutionsCebu City, Cebu, Philippines
30+ days ago
Job type
  • Quick Apply
Job description

About the job : Team Lead - Travel Sales (Cebu) | Onsite

Start Date : ASAP

Type  of Support :  Voice

Work Arrangement : 100%  Onsite

Shift  Schedule | Restdays :  Nightshift

Educational Requirement : Finished at least 2 years in college without back subject / s

Work Experience :

  • Minimum 2 years experience in team lead experience in the sales LOB
  • Identifiers for sales : - quota based KPIs - understanding of closing techniques, handling objections, and adherence to sales scripts

Responsibilities :

  • Team Leadership & Management : Leading, motivating, and coaching a team of travel sales agents to meet and exceed sales goals and performance targets. This includes hiring, training, and developing team members.
  • Sales Performance & Strategy : Monitoring and analyzing sales performance, identifying areas for improvement, and developing strategies to maximize profitability and achieve objectives. This might involve setting sales plans, monitoring trends, and preparing sales reports.
  • Customer Service & Operations : Ensuring the team provides high-quality customer service, expert travel advice, and tailored solutions, while also managing and resolving issues and complaints.
  • Collaboration & Communication : Working closely with other departments (e.g., operations, product development) to ensure seamless service delivery and aligning departmental goals. Maintaining effective relationships and communication with clients and vendors is also crucial.
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    Team Lead Sales • Cebu City, Cebu, Philippines

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