Important Notes for Applicants
- Engagement Type : This is a full-time independent contractor engagement.
- Compensation : The professional fee range of AUD 1,800 to 2,400 per month is an all-inclusive rate for the contractors services.
- Schedule : While this engagement follows a standard 5-day workweek, the contractor must be open to handling weekend deliverables if required.
- Experience Requirement : We kindly ask that you express interest only if you have substantial experience in B2B sales and corporate account management. The client is seeking a contractor who can confidently step into the scope of work and contribute from day one, as there is limited capacity for extensive training or onboarding support. If you feel ready to take on this responsibility, we would love to hear from you!
Selection Process
Initial Discussion with VargasAndrews (30 to 45 minutes) An initial conversation to learn about your background, experience, and professional goals. Youll also have the chance to ask questions about the engagement and the client.Technical Live Assessment with the Client (60 to 90 minutes) This stage evaluates your practical capabilities in sales outreach, lead qualification, and handling virtual conversations relevant to the scope of services.Behavioral Interview with the Client (60 minutes) Focuses on culture and behavioral alignmentPre-Engagement Steps (10-15 minutes) IT Audit and Refence CheckPre-Engagement Call with the Founder (30 to 60 minutes) A final conversation to discuss the engagement terms, expectations, and answer any remaining questions. Youll also learn more about the companys vision and long-term goals.About the company
Smart Suites Smart Suites manages a growing portfolio of 100+ self-contained rooms for short-to-mid-term accommodation across Rocklea, Sunnybank, Acacia Ridge, and Kuraby, Queensland.
We blend operational efficiency with hospitality warmthdriven by our core values : Customer Obsession, Accountability, Curiosity, Humility, Efficiency, and Teamwork (CACHET).
An AI-enabled company at its core, Smart Suites constantly adopts automation and data-driven decision-making to improve guest satisfaction and business performance.
Position Summary :
Smart Suites seeks a results-oriented Corporate Account Manager to act as an independent contractor, helping grow our B2B revenue stream.
The role will focus on acquiring corporate and trade clients for accommodation, nurturing relationships with travel agents, relocation firms, and insurance / NDIS brokers, building referral pipelines, supporting tender submissions and contract acquisition, collaborating with marketing and OTA management to uncover new demand channels
Scope of Services :
As a Corporate Account Manager, your responsibilities include :
Client & Referral Network Development
Research and engage travel agents, relocation companies, insurance brokers, and TMCsSet up introductory calls, maintain a referral CRM, and nurture top referrersSchedule periodic touchpoints and coordinate face-to-face meetings or lunches for the AU-based BDMProactively ask for referrals and identify mutual value addsMaintain a high top-of-mind presence through regular communicationCorporate Client Acquisition & Upselling
Identify and contact decision-makers in construction, logistics, government, health, and training sectorsConduct virtual presentations of Smart Suites' offering and draft tailored accommodation solutionsManage mid-stay and post-stay touchpoints to identify upsell or cross-sell opportunitiesMaintain a rolling engagement calendar for follow-ups, renewals, and rate reviewsTender & Proposal Support
Assist in drafting and responding to tenders for :NDIS / insurance housingCorporate and government mid-term accommodation contractsPrepare supporting documentation (pricing schedules, property specs, company info packs)Campaigns & Lead Generation
Coordinate with Marketing to :Launch LinkedIn and email campaigns for lead nurturingCreate case studies, testimonial decks, and value props for B2B buyersMonitor campaign results and use CRM data to optimize targetingOTA & Niche Platform Collaboration
Partner with the Listings / Revenue team to list on industry-specific OTAs (e.g., for FIFO, tradies, nurses)Assist in content or listing optimization to appeal to corporate buyersOngoing Account Management
Ensure smooth onboarding and handover to Guest Experience teamMonitor booking behaviors and feedback to anticipate churn or gapsDeliver monthly client performance summaries where applicableRun quarterly reviews with high-value accounts.Key Performance Indicators :
Prospecting Activity : The contractor must contact at least 30 new travel agents, brokers, or corporate leads each month.Virtual Meetings : A minimum of 10 virtual meetings with decision-makers and referrers must be conducted monthly.Referral Growth : At least 5 new qualified referral partners must be added to the CRM each month, with 15 active per quarter.Tender Contributions : The contractor is expected to participate 100% on time in the preparation of proposal documents and pricing.Revenue Contribution : Monthly revenue from acquired or referral accounts should meet or exceed the assigned growth targets.CRM Hygiene : Data in the CRM must be maintained with at least 98% completeness and accuracy.Campaign Execution : At least one LinkedIn or email campaign must be coordinated with the marketing team each quarter.Client Retention : The contractor should achieve a minimum client retention rate of 75% through repeat business.Key Skills and Qualifications
3+ years in B2B sales or corporate account management, ideally in hospitality, real estate, or travelStrong virtual relationship management and proposal writing skillsExperience handling tenders, rate negotiations, or procurement-style processesDeep knowledge of corporate travel, relocation, or workforce housingStrong CRM fluency (Zoho, HubSpot, or Salesforce preferred)Excellent written and verbal English communication skillsSelf-motivated, persistent, and comfortable working independently in a remote setupFamiliarity with LinkedIn Sales Navigator, email sequencing tools, and AI-based prospecting platforms a plus