Operations Assistant

Job Description

This is a remote position.

Job Highlights

Contract : Independent Contractor

Schedule : Part-time, 5 days per week, 4 hours per day (20 hours per week) Flexible within the client business hours Sydney

Job Overview

We are looking for a detail-oriented and proactive Operations Assistant to support our customer service and finance teams. This role plays a key part in ensuring smooth day-to-day operations, including financial administration, resolving customer finance-related inquiries, and assisting with general administrative tasks.

The ideal candidate will be highly organized, comfortable working with numbers, and resourceful in addressing issues related to invoicing, vouchers, deposits, refunds, and other operational matters.

Key Responsibilities

Customer Service & Finance Support

• Accurately close and reconcile invoices in a timely manner
• Resolve gift voucher issues, including tracking and applying balances
• Review and process expired deposits
• Handle customer refunds in line with company policies
• Collaborate with the customer service team to resolve finance-related inquiries

Accounts & Finance Administration

Administrative Support

Assist the management team with general administrative tasks and ad-hoc requests

Requirements

Benefits

Independent Contractor Perks :

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_27899_JOB

Requirements

Requirements : Associate’s or Bachelor’s degree in Accounting, Finance, or a related field Proven experience as an Accounts Administrator, Finance Assistant, or similar role Solid understanding of bookkeeping and accounts payable / receivable principles Proficiency in MS Office, particularly Excel Strong attention to detail and accuracy Tech-savvy, with the ability to learn booking quickly and finance systems Excellent organizational and time management skills Ability to prioritize and manage multiple responsibilities effectively Strong written and verbal communication skills