People Operations Coordinator

Responsible for providing vital administrative support to the HR team, including managing documentation, assisting with onboarding, supporting recruitment efforts, maintaining employee records, coordinating training, generating basic reports, ensuring compliance, and assisting employees with HR-related inquiries, contributing to the smooth operation of HR processes and the overall well-being of employees.

As a   People Operations Coordinator , you will play a key role in supporting the HR team by ensuring smooth and efficient HR processes. You will be responsible for maintaining accurate records, supporting employee needs, and contributing to a positive workplace culture. This role requires strong organizational skills, attention to detail, and a proactive approach to problem-solving.

What you will do

1. Employee Lifecycle Support

Maintain and organize HR documents, records, and databases accurately and confidentially.

Ensure accuracy and completeness of employee records, including personal information, employment history, and benefits enrollment.

Coordinate with payroll and manage employee onboarding and exit processes.

2. Insurance & Benefits Administration

Process insurance transactions, EOBs, and invoices.

Assist with benefits renewals and facilitate employee orientations regarding benefits.

3. Government Compliance & Filing

Handle SSS, TIN, and other government filings and reimbursements.

Liaise with government offices to ensure timely and accurate submissions.

Support HR compliance efforts by ensuring adherence to relevant laws, regulations, and company policies.

4. HR Operations & Support

Manage employee loan approvals, timekeeping requests, and document requests.

Serve as a point of contact for employee inquiries and provide assistance with HR-related questions or issues.

5. Recruitment & Employer Branding

Coordinate job postings and assist in screening candidates.

Represent the company at job fairs and recruitment events.

Create visual and written materials to support HR communications and employer branding initiatives.

6. Administrative & Managerial Support

Arrange travel, schedule meetings, consolidate HR reports, process administrative documents such as invoices, and provide support to senior management.

Consolidate and generate basic HR reports and data summaries as requested by HR management or other stakeholders.

You will be a great fit if you have :

• A degree in Human Resources, Psychology, Business Administration, or a related field
• At least 1–2 years of experience in general HR, people operations, or administrative support roles
• Strong organizational skills and attention to detail, especially in handling confidential information
• Excellent communication and interpersonal skills, with a service-oriented mindset
• Excellent Excel skills; experience in streamlining processes and project improvement is an advantage
• Proficiency in Microsoft 365 tools (Outlook, Excel, Word, Teams, etc.) and HRIS systems (Workday and ADP)
• Knowledge in creative tools such as Canva is a plus, but not required
• Must be willing to report onsite 3x a week in Clark, Pampanga

Education : Secondary education or equivalent.

Experience : Relevant work experience in HR or related fields based on the following number of years :

Associate : Prior experience not required

Standard : One (1) year

Knowledge, Skills and Abilities

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity / affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.