Talent.com
This job offer is not available in your country.
Senior People Operations Specialist

Senior People Operations Specialist

BoldrPasig, Metro Manila, PH
7 days ago
Job type
  • Quick Apply
Job description

A LITTLE BIT ABOUT Boldr

  • Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.
  • We are a global team, united by our desire to connect diverse people with common values for boldr impact.
  • We employ just over a thousand team members across five countries and we want to employ over 5,000 people by 2027, if not sooner.

LET’S START WITH OUR VALUES

  • Meaningful connections start with AUTHENTICITY
  • We do our best work by being CURIOUS
  • We grow by remaining DYNAMIC
  • Our success combines AMBITIOUS VISION with OPERATIONAL EXCELLENCE
  • At the heart of great partnerships we’ll always find EMPATHY
  • WHAT IS YOUR ROLE

    In our Global Employment model, Boldr manages the employee lifecycle from recruitment to onboarding to coordinating appraisals, while our Clients act as the operating managers of the Team Members. The Clients are in charge of training, work designation, and performance management of their Team Members. Boldr acts as a Global HR team that provides consultations on best management approaches within the local labor context.

    As the Senior GE People Operations Specialist, you will support the Senior Manager, GE Operations in ensuring that Team Members receive the necessary support from the local departments managing their HR and payroll-related needs. You will assist in managing Client-related communications, collaborating with appropriate departments on HR matters, and addressing Team Member concerns, escalations, and engagement. Your role will focus on enabling smooth HR and operational processes while maintaining a high level of service for both Clients and Team Members.

    WHY DO WE WANT YOU

    We are currently looking for impact-driven individuals who are passionate in helping Boldr grow and achieve our Purpose. We expect our Team to become our ultimate partners to success by always giving their 110% in everything, sharing their talents and quirks, and championing our core values : Curious, Dynamic and Authentic.

    WHAT WILL YOU DO

    People Operations Support

  • Assist the Senior Manager in ensuring monthly Probation Performance Reviews are conducted and documented by Clients until the Team Member is regularized, and support the uploading of this documentation on BambooHR.
  • Provide administrative support for timekeeping requests, leaves, procurement, and other requests requiring internal manager approval.
  • Coordinate with PX, IT, and Office Ops to ensure smooth onboarding logistics such as access provisioning and equipment allocation.
  • Team Member Relations and Engagement

  • Maintain relationships with Team Members and act as the initial point of contact for questions, concerns, and escalations.
  • Direct Team Members to appropriate departments for resolution of requests, ensuring timely follow-ups.
  • Support the planning and execution of regular meetings with Team Members to gather feedback, provide updates, and assess satisfaction.
  • Assist in organizing engagement activities, training, and company initiatives to enhance Team Member satisfaction and development.
  • Track tenure milestones and support the Senior Manager in coordinating recognition programs under Boldr’s Long Tenure Program.
  • Continuous Improvement

  • Collaborate with the Senior People Operations Manager to refine performance evaluation frameworks and feedback mechanisms to drive improvements in Client management practices.
  • Identify and suggest opportunities to streamline and automate HR-related processes, such as onboarding, offboarding, and employee data management.
  • Assist in developing and implementing initiatives that enhance employee engagement, satisfaction, and retention.
  • Maintain central PX documentation libraries and trackers (e.g., masterlists, performance trackers) to ensure accurate reporting and alignment across regions and ensure timely preparation and circulation of core PX reports and updates (e.g., GE Masterlist, People Updates, offboarding documentation)
  • Client Collaboration and Support

  • Assist Clients with the onboarding process for new Team Members, ensuring a smooth transition and providing necessary HR-related information.
  • Liaise with Clients to understand their specific HR needs and challenges related to their Team Members.
  • Collaborate with Clients to address and resolve Team Member concerns and escalations, ensuring timely and effective solution
  • Support country-specific requirements such as probation extensions, offboarding, holiday calendars, and benefits updates.
  • Collaborate with Clients and PX on salary appraisals, promotions, and disciplinary actions, ensuring alignment with Boldr processes and local labor laws.
  • Requirements

    YOU ARE…

  • Curious and authentic, just like us! #beboldr
  • An analytical and critical thinker, with an eye for even the most minute of details
  • Passionate about client satisfaction.
  • YOU HAVE…

  • Bachelor’s / College Degree in any related field you’re passionate about!
  • Minimum of 3 years’ experience in HR or Finance operations, preferably in a global or multi-regional capacity.
  • Advanced capability in Google Suite, especially Google Sheets.
  • Strong proficiency in English communication, both written and oral.
  • Excellent analytical skills and attention to detail.
  • Strong interpersonal skills, with the ability to collaborate effectively with various levels of the organization.
  • Working knowledge of HRIS and Payroll systems (e.g., BambooHR, Sprout), CRM systems (e.g., HubSpot), and billing platforms (e.g., Xero) is a plus.
  • Familiarity with labor laws and compliance requirements across multiple countries is an advantage.

    Benefits

  • Private Health Insurance
  • Paid Time Off
  • Training & Development
  • Create a job alert for this search

    Senior Specialist • Pasig, Metro Manila, PH

    Related jobs
    • Promoted
    People Operations Partner - APAC

    People Operations Partner - APAC

    Indie CampersManila, Metro Manila, Philippines
    Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone.Thanks to its digital approach and customer-centric orientation, Indie Campers has develop...Show moreLast updated: 14 days ago
    • Promoted
    Campaign Operation Specialist

    Campaign Operation Specialist

    Circa Logica GroupPasig City, National Capital Region, PH
    Good Day Campaign Manager Jobseekers! We are looking for Campaign Operation Specialist! Location : Makati Schedule : Nighshift Hybrid Work Set Up A global creative agency known for innovative marketi...Show moreLast updated: 30+ days ago
    • Promoted
    People Technology Analyst (Workday Integrations) - Hybrid

    People Technology Analyst (Workday Integrations) - Hybrid

    ACCPRO INTERNATIONALManila, National Capital Region, PH
    We are Hiring! Position : People Technology Analyst (Workday Integrations & Systems Interfaces) - Hybrid Work Address : Mandaluyong City Work Set-up : Hybrid - 4x a week onsite, 1x a week – WFH (Tem...Show moreLast updated: 5 days ago
    • Promoted
    Senior Engagement / Operations Manager 2 to 5 years telco Exp

    Senior Engagement / Operations Manager 2 to 5 years telco Exp

    GGAS ServicesMakati, National Capital Region, PH
    Engagement Manager Location : Makati, Philippines Shift : Night Shift Salary : ₱140K–₱150K base + ₱10K allowance Function : Operations We are hiring a Sr. Engagement Manager to lead and develop a team ...Show moreLast updated: 3 days ago
    Senior HR Operations Specialist

    Senior HR Operations Specialist

    BoldrPasig, Metro Manila, PH
    Quick Apply
    Boldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, uni...Show moreLast updated: 7 days ago
    • Promoted
    Platform Operations Specialist

    Platform Operations Specialist

    Gavin Ventures Inc.Taguig, National Capital Region, PH
    Responsible for the daily management of platform operations modules, including configuration and launch of banners, announcements, pop-ups, task center, etc. Monitor platform performance data on a d...Show moreLast updated: 30+ days ago
    People Operations Manager

    People Operations Manager

    Booth and Partners Pte LtdMakati Central Post Office, 00, ph
    Quick Apply
    We're looking for a People Operations Manager who is passionate about creating a supportive and dynamic work environment. You'll be the strategic partner who connects the dots between our business g...Show moreLast updated: 3 days ago
    People Operations Coordinator

    People Operations Coordinator

    FedExANGELES CITY, Central Luzon, PH
    Responsible for providing vital administrative support to the HR team, including managing documentation, assisting with onboarding, supporting recruitment efforts, maintaining employee records, coo...Show moreLast updated: 30+ days ago
    • Promoted
    Lead People Development Partner

    Lead People Development Partner

    SolarWinds, Metro Manila, Philippines, Metro Manila, Philippines
    At SolarWinds, we’re a people-first company.Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities.Join us in our miss...Show moreLast updated: 23 days ago
    Influencer Operations Specialist (Individual Contributor)

    Influencer Operations Specialist (Individual Contributor)

    HelloConnect Inc.Taguig, Metro Manila, Philippines
    Quick Apply
    HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care.Leveraging our extensive experience in developing customer care tailored to the imm...Show moreLast updated: 30+ days ago
    35118944412 - Operations Systems Implementation Specialist (AI Workflow Builder)

    35118944412 - Operations Systems Implementation Specialist (AI Workflow Builder)

    Activate TalentMetro Manila, PH
    Quick Apply
    Job Title : Operations Systems Implementation Specialist (AI Workflow Builder).Schedule : M-F, 9AM - 6PM Pacific Time (Full time). We are seeking a highly organized and tech-savvy Operations Systems I...Show moreLast updated: 30+ days ago
    • Promoted
    People Partner

    People Partner

    AcquireTaguig, Metro Manila, Philippines
    Summary • • • • • •of • • • • • •Responsibilities : • • • • Bachelor's and advanced degree and / or specialized training • Over 3 years previous related experience directly related to the duties and responsibilities...Show moreLast updated: 11 days ago
    People Shared Services Specialist : Global Mobility

    People Shared Services Specialist : Global Mobility

    HelloConnect Inc.Taguig, Metro Manila, Philippines
    Quick Apply
    HelloConnect is a subsidiary of HelloFresh, founded to address years of challenges faced in its own customer care.Leveraging our extensive experience in developing customer care tailored to the imm...Show moreLast updated: 18 days ago
    Digital Services Operations Specialist

    Digital Services Operations Specialist

    Satellite OfficePasig, Metro Manila, PH
    Quick Apply
    Satellite Office partners with some of the world’s leading brands to build high-performing offshore teams based in the Philippines. Our people work directly with international clients in roles that ...Show moreLast updated: 30+ days ago
    HR Operations Specialist (Remote)

    HR Operations Specialist (Remote)

    The Outsourcing Partnersmanila, 00, ph
    Quick Apply
    As an HR Operations Specialist you will help ensure positive employment experience for our internal team.You will act as the first point of contact for HR questions. You will support the HR Manager ...Show moreLast updated: 5 days ago
    • Promoted
    People Consulting Associate

    People Consulting Associate

    SGV & Co.Makati, Metro Manila, Philippines
    SGV is the largest professional services firm in the Philippines.In everything we do, we nurture leaders and enable businesses for a better Philippines. This Purpose is our aspirational reason for b...Show moreLast updated: 14 days ago
    • New!
    People Operations Officer

    People Operations Officer

    SovrunMakati City, Metro Manila, PH
    Quick Apply
    Sovrun, an innovative blockchain startup in the play-to-earn digital asset space, is seeking an HR & Admin Associate to join our team. This role combines human resources, administrative support,...Show moreLast updated: 14 hours ago
    Talent Acquisition and People Operations

    Talent Acquisition and People Operations

    Freelancer.comTaguig, Metro Manila, PH
    Quick Apply
    Are you passionate about building high-performing teams and fostering an exceptional company culture? Do you thrive in a fast-paced environment where your ideas can make an instant impact? If so, w...Show moreLast updated: 30+ days ago