Senior E-Commerce Executive (Pasig)

Responsibilities

• Ensure orders are processed accurately and on time across all platforms (Amazon, Shopify, BestBuy, Walmart, eBay).
• Manage claims, FBA / FBM accuracy, frame replacements, and affiliate / internal orders.
• Handle listings, pricing, and account health across all platforms.
• Oversee and manage lost or damaged item claims, chargebacks, and disputes.
• Support order issues, customer communication, and high-risk order monitoring.
• Maintain sales reports, KPIs, and performance tracking.
• Identify inefficiencies, develop and maintain SOPs, and organize key resources.
• Track competitor strategies to adjust pricing and promotions.
• Collaborate across teams to resolve issues and improve operations through data insights.

Qualifications

Benefits

Work Setup : Hybrid (Once a month RTO) | Night Shift

Industry : Computer Software