Change Management Lead
Umpisa Inc, Taguig, National Capital Region, Philippines
At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. We are a progressive technology services company that partners with select industries, clients, and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building. We create a set of world‑class, impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.
Essential Skills
- Aligns with our values : Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
- Strong communication skills
- Strong problem solving and analytical skills
- Excellent problem-solving ability
- Would like to work as part of a self‑organizing Scrum team in a scaled agile framework
- Must be a self‑starter and loves to collaborate with the team and client
Job Summary
The Change Management Lead serves as a key driver of organizational transformation by ensuring that change initiatives are effectively adopted and sustained across the enterprise. This role focuses on the people's side of change—including changes to culture, business processes, systems, job roles, and organizational structure. The Change Management Lead partners with project and business units to design and implement change strategies that support successful project delivery, increase employee adoption, and reduce resistance, while upholding the values of the organization.
Responsibilities And Duties
Change Management LeadershipApply structured change management methodologies and frameworks (e.g., Prosci, ADKAR) to drive adoption of initiatives
Develop tailored strategies to support change adoption and reinforce behaviors aligned with project objectivesCommunication and EngagementDesign, develop, and deliver impactful communication plans
Ensure timely and clear communication of key messages across all stakeholder levels.Support and engage with senior leaders and executive sponsorsChange Impact and ReadinessConduct change impact assessments and readiness analyses
Identify key stakeholders, map influence, and plan targeted engagement strategiesRisk and Resistance ManagementIdentify risks related to change and develop mitigation strategies
Anticipate and address resistance using structured mitigation tacticsTrack issues and support resolution across impacted unitsPortfolio ManagementOversee the change management portfolio across multiple programs and initiatives
Ensure consistency and alignment of change efforts with broader transformation goalsIntegration and MonitoringIntegrate change management activities into the overall project plans and timelines
Track progress, define and monitor success metrics, and report on adoption and impactTraining and EnablementContribute to training design, delivery, and deployment strategies
Provide documentation and support materials to facilitate effective learningKeep abreast of new technology trends that may significantly affect the operations of the ClientAssist in pre‑sales, post‑sales and product development to win and maintain clientsShare knowledge and best practices with Client and Umpisa TeamRequirements
Minimum Requirements
Bachelor's degree in Organizational Development, Business, Human Resources, Psychology, or a related field7-10 years of experience leading organizational change initiatives or providing internal change consultation in complex environments.Strong understanding of change management processes and how individuals and teams transition through changeExperience managing change for large-scale transformation efforts.Familiarity with project management methodologies and phases of the project lifecycle. Proven ability to work with cross-functional teams at all organizational levelsPreferred Requirements
Master's degree in a related field.Change management certification (e.g., Prosci, CCMP) strongly preferred. Prior experience in the banking or financial services industry.Experience with digital transformation projects or system implementation (e.g., core banking, CRM, ERP)Additional Qualities
Excellent interpersonal, communication, and active listening skills.Ability to clearly articulate complex messages to a variety of audiences.Strong influencing skills : able to build trust and move stakeholders toward a common goalHighly adaptable and resilient in the face of ambiguity and change.Strong planning and organizational skills; detail-oriented with a strategic mindsetCollaborative team player with a proactive, solution‑focused attitude.High level of emotional intelligence and business acumenNOTE : The list of qualifications is a guide. Best case if the candidate possesses ALL the required / desired criteria, but then again this is a GUIDE. If you think you can do the task and would be a great fit with us, send your professional profile to We accept applicants wherever you are in the Philippines.
Referrals increase your chances of interviewing at Umpisa Inc by 2x
#J-18808-Ljbffr