Portfolio Development Officer - Products

JOB IDENTIFICATION

Position Title : Portfolio Development Officer – Products

Department : Brand & Revenue Department

Reports To : Portfolio Development Head

Supervises : None

II. JOB SUMMARY

The Portfolio Development Officer is responsible for managing the product portfolio and innovation pipeline for retail offerings. This role oversees the full business development lifecycle—from identifying market opportunities and shaping strategic portfolios to leading product innovation, pricing strategies, and managing key client relationships.

III. JOB DUTIES AND RESPONSIBILITIES

1. Business Management

Lead the strategic management of the company’s retail product portfolio, identifying emerging market opportunities.

Drive initiatives to optimize gross margins and overall profitability.

Collaborate with medical and sales teams to ensure product alignment with industry standards and market needs.

Monitor and support the achievement of monthly and annual sales forecasts for ZO products, and advise regional principals on necessary adjustments.

2. Innovation Pipeline

Conduct high-level market and industry research to identify trends, technologies, and unmet consumer needs.

Lead the evaluation and development of new business ideas and product innovations.

Enhance product communications to maintain a competitive edge.

3. Pricing and Promotions

Monitor competitor pricing and market dynamics to ensure competitiveness and profitability.

Collaborate with finance and sales teams to analyze revenue performance and promotional mechanics.

Manage pricing strategies, including discounts, promotions, and special pricing agreements.

4. Customer and Partner Management

Maintain strong relationships with key vendors, distributors, and external partners.

Foster cross-functional collaboration to ensure effective execution of product-related programs.

Perform other related duties as assigned.

IV. JOB QUALIFICATIONS

Education :

Bachelor’s degree in Marketing, Management, or a related field.

Experience :

Minimum of 5 years of relevant work experience, with at least 50% focused on product management.

Capabilities :

Proven ability to execute growth strategies aligned with financial goals and customer satisfaction.

Skilled in managing the end-to-end product lifecycle—from ideation to market launch—through cross-functional collaboration.

Strong client relationship management and financial acumen to monitor performance and profitability.

Competencies & Behavioral Indicators

1. Communication

Expresses ideas clearly and effectively in both verbal and written forms.

Actively listens and responds appropriately to others.

Tailors communication style to suit the audience.

2. Teamwork and Collaboration

Works cooperatively with others to achieve shared goals.

Respects diverse perspectives and encourages inclusive participation.

Supports team decisions and contributes to a positive team environment.

3. Problem Solving and Decision Making

Identifies issues and analyzes information to develop solutions.

Makes sound decisions based on data, logic, and available resources.

Takes initiative to resolve challenges proactively.

4. Adaptability

Adjusts effectively to changing priorities and environments.

Demonstrates resilience in the face of setbacks.

Embraces new ideas and approaches with openness.

5. Accountability and Integrity

Takes responsibility for actions and outcomes.

Upholds ethical standards and organizational values.

Maintains confidentiality and builds trust through honesty.

6. Customer Focus

Understands and meets the needs of internal and external customers.

Provides high-quality service and follows through on commitments.

Seeks feedback to improve customer satisfaction.

7. Continuous Learning

Pursues opportunities for personal and professional growth.

Applies new knowledge and skills to improve performance.

Shares learning with others to enhance team capability