Virtual Assistant

Job Description

Job Description :

Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing high quality services to clients and promising career to its employees.

We’re looking for a reliable and detail-oriented Virtual Assistant (VA ) to support daily administrative and sales-related tasks. You’ll play a key role in triaging inbound enquiries, maintaining CRM records, assisting with follow-ups, and providing general sales and admin support. This role is ideal for someone with a background in virtual assistance, customer service, or admin support, particularly within a BPO or professional services environment.

Responsibilities :

• Inbound Sales Support : Triage and manage inbound enquiries via email, web, and phone; assign or escalate as needed.
• CRM & Data Management : Update and maintain CRM / database hygiene, ensuring accurate notes and timely data entry.
• Admin & Calendar Support : Assist with scheduling meetings, follow-ups, and maintaining calendars.
• Quoting & Admin Prep : Help prepare basic quotes, proposals, or admin documents for review.
• Follow-ups : Send follow-up emails / SMS and maintain communication trackers.
• Routine Reporting : Support creation and maintenance of weekly / monthly sales and admin reports.
• Campaign Overflow : Assist during busy campaign periods with admin overflow or ad-hoc consultant tasks.

Requirements

Requirements / Qualifications :

Benefits

Benefits

Salary :  We offer a competitive salary that reflects your experience and skills.

Healthy Work Environment :   A supportive, positive, and inclusive workplace that promotes your well-being and growth.

HMO :  Enjoy great health insurance to keep you covered.

Paid Time Off :  Generous vacation days, holidays, and sick leave to help you recharge.

Company-Provided Equipment :  Get a PC or laptop from the company to help you do your best work, whether you're in the office or working remotely.

Free Shuttle :  Convenient and comfortable shuttle service to make your commute easier.

Free Meals :  Enjoy free meals to keep you fueled and focused during the day!

Other perks :  Day shift schedule, remote work options, and a bunch of other fun perks like company events (Year-end Party, Summer Outing, Monthly Gatherings, etc.)

Requirements

Requirements / Qualifications : 1–2 years of experience in a Virtual Assistant, Admin, or Customer Support role. Background in BPO or professional services is a strong plus. Excellent written and spoken English communication skills. Strong attention to detail, organizational skills, and ability to follow processes. Confident using Microsoft 365 (Outlook, Excel, Word, Teams). Comfortable working in CRMs or database tools and learning new systems quickly. Reliable internet connection and home working setup. Available to work with overlap during Australian business hours (Sydney time).