We are seeking a detail-oriented and reliable Healthcare Administrative Assistant (PART-TIME) to support our healthcare operations remotely. This role involves managing patient communications, coordinating with insurance providers, and maintaining accurate records. The ideal candidate is organized, communicative, and comfortable working independently in a low-volume environment.
Key Responsibilities
- Schedule and manage patient appointments
- Answer inbound calls and return missed calls (volume may vary day to day)
- Contact insurance companies to follow up on claims and required documentation
- Follow provided scripts during patient and carrier interactions
- Document all communications with patients and insurance carriers
- Review and verify the accuracy and completeness of claim forms
- Use Excel to track patient visits, claim submission dates, and payment status
Preferred Skills & Traits
Experience following up on insurance denialsStrong attention to detailLogical and analytical thinkingClear and professional communication skillsAbility to work independently and manage time effectivelyFamiliarity with HIPAA compliance and patient confidentialityWork schedule Monday to Friday 10-30 AM – 3-30 PM EST (25 hours per week)
Requirements
1-2 years of previous experience in healthcare administration or similar roles. Medical scheduling experience preferred.Experience with medical billing, claims processing, insurance verification will be preferred.Familiarity with EMR / EHR systems – HRBasic proficiency in Microsoft ExcelComfortable working remotely with minimal supervisionReliable internet connection and a quiet workspaceGood communication skills in English (spoken and written)